Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I have named this place auffelberg ford these people are the worst to deal with after they have the sale they do not care about you very crooked people BUYER BEWARE !!!! the worst to deal with after they have the sale they do not care about you very crooked people BUYER BEWARE !!!! More
Daneesha was my sales consultant & she was so awesome! !! Very friendly, energetic & knowledgeable about my Traverse!! I will definitely refer you to my people.She gets a 10+ for me. Jaque the finance guy !! Very friendly, energetic & knowledgeable about my Traverse!! I will definitely refer you to my people.She gets a 10+ for me. Jaque the finance guy was also super! You have a great team there!! More
It should not take 2. 5 hours to get an oil change with a scheduled appointment 5 hours to get an oil change with a scheduled appointment More
I had a great experience at Auffenberg. The staff was friendly, professional, and made the entire process smooth and stress free. The staff was friendly, professional, and made the entire process smooth and stress free. More
I had a great time the people there were amazing and will recommend to a friend recommend to a friend More
I have just purchased a new trailer that has LED auxiliary lights in the trailer. I was told that Ford doesn't put the fuse in the seven-point trailer adapter. I asked if they could check it while t auxiliary lights in the trailer. I was told that Ford doesn't put the fuse in the seven-point trailer adapter. I asked if they could check it while they had the truck while doing the recall. The service person said no, I will have to schedule another appointment to do that. I have purchased 5 vehicles from Auffenberg over the past 20 years; you think my business would be appreciated. What would it have taken, 2 minutes to see if the fuse was in. Maybe tell me I will have to pay to have this checked? Very bad experience with your service representee. More
My service rep, Latif, was exceptional in the great insight he provided regarding some key considerations on the future service of my vehicle. Latif’s customer service was outstanding!!! insight he provided regarding some key considerations on the future service of my vehicle. Latif’s customer service was outstanding!!! More
Had a great experience with Darryl. He greeted us with a smile. Was very experienced and knowledgeable. He greeted us with a smile. Was very experienced and knowledgeable. More
Authenic, helpful and friendly service from Latif Adams. The Service department took care of the engine warning light, the purge valve needed replacement. The Service department took care of the engine warning light, the purge valve needed replacement. More


