
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I waited a few minutes to pull my car in but was waited on right away when I walked in. I was greeted in the driveway and as soon as I walked in , I felt like a valued customer. I waited for my car to be on right away when I walked in. I was greeted in the driveway and as soon as I walked in , I felt like a valued customer. I waited for my car to be serviced which was also pretty quick. More
Dave was great but when I got my truck there was oily finger prints on the outside handle and on the console lid like the tech didn’t wipe their hands when they got in the truck. finger prints on the outside handle and on the console lid like the tech didn’t wipe their hands when they got in the truck. More
The service is serious very good and the customer service is awesome. I wouldn’t trust anyone else with my vehicle. is awesome. I wouldn’t trust anyone else with my vehicle. More
I was very happy with the drop service and also receiving text messages about my vehicle. I also think the new system that checks your vehicle tires and alignment is a great tool to help customers and servi text messages about my vehicle. I also think the new system that checks your vehicle tires and alignment is a great tool to help customers and service advisors. More
Very happy with the service when I got there Not happy with the scheduling of the appointment. with the scheduling of the appointment. More
Please with getting oil changed and tires rotated. Talked about getting recalls fixed .Make appointment to get warranty work done with spot in paint. Talked about getting recalls fixed .Make appointment to get warranty work done with spot in paint. More
My service advisor Mark Timmerman was awesome. They always provide great service. He gave me some advice on a factory issue with my truck and a better way to resolve the problem. They always provide great service. He gave me some advice on a factory issue with my truck and a better way to resolve the problem. More
I do not have enough experience with this dealership to give a full rating. I will say that the the delivery and paperwork for my vehicle went poorly and the first oil change wasn't the smooth experience I give a full rating. I will say that the the delivery and paperwork for my vehicle went poorly and the first oil change wasn't the smooth experience I'd hoped for. More
Fast and friendly service. Had an appointment for a recall on my vehicle and waited on site Had an appointment for a recall on my vehicle and waited on site More