
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service staff is great And very helpful and knowledge of the most vehicles. And very polite the most vehicles. And very polite More
Excellent service from the service rep. He kept me informed and updated onwwhen they would be finished. He kept me informed and updated onwwhen they would be finished. More
Courteous team in the service department, easy to work with and friendly. Only thing they did not do was call me when my Bronco was ready. with and friendly. Only thing they did not do was call me when my Bronco was ready. More
Very friendly, courtesy and verified what was to be done. Showed us were the waiting area was. Showed us were the waiting area was. More
They heard my concerns and took care of them both times. There was another problem that occurred 2 days later and they handle it very professionally. There was another problem that occurred 2 days later and they handle it very professionally. More
Top notch customer service, very knowledgeable staff. Keeps you informed. Facility and waiting area are also excellent. Keeps you informed. Facility and waiting area are also excellent. More
I'm a 64 year old male who up until this purchase has only driven Chevrolets and GMCs (my mother managed a Chevrolet dealership). My wife was wanting one of the new Broncos, and well, I like to keep her only driven Chevrolets and GMCs (my mother managed a Chevrolet dealership). My wife was wanting one of the new Broncos, and well, I like to keep her happy. We chose Auffenberg Ford because our local dealers were much smaller and I wasn't sure how likely they were to get a Bronco with the features and options we wanted on it. In addition, most dealers were asking a $20,000 mark up on top of MSRP for their new Bronco's, but not Auffenberg! Choosing Auffenberg was a great decision! They have been very courteous and professional about the ordering process and even helped us with financing and the value of our trade in. Our salesperson, Ali, has gone out of her way to stay in communication with us and keep us informed all along the way. I can not tell you enough how pleased I was with Auffenberg and all of their staff. I never thought I'd drive a Ford but that Bronco and Auffenberg has been a wonderful choice for us. I know I'll be back! More
My fourth vehicle from this dealership and they've all been cared for very well by Auffenberg Ford O'Fallon as well - precisely the reason that my 5th vehicle will be from you as well! Thank you, Mark Ti been cared for very well by Auffenberg Ford O'Fallon as well - precisely the reason that my 5th vehicle will be from you as well! Thank you, Mark Timmerman in Service and Andrew in sales! More