
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service was good, but took some time to get a quote for extra service. I was waiting a long time to know what was wrong with my vehicle. I also don't like the quote that was given it is extremely expensive extra service. I was waiting a long time to know what was wrong with my vehicle. I also don't like the quote that was given it is extremely expensive. More
As always ,,, this dealership is totally wonderful: very professional, very prompt and detailed about their work, very delightful and understanding of my needs and expectations and exceeding the basic and a professional, very prompt and detailed about their work, very delightful and understanding of my needs and expectations and exceeding the basic and addressing the whole job at hand. When I asked for the lug nuts on one wheel to be replaced, they replaced them on all wheels out of precaution and concern. I needed one issue dealt with but they reviewed all possible issues. Yes, five stars and more!! More
Always friendly and great to deal with. I recommend the Auffenberg family for all of your automotive needs. I recommend the Auffenberg family for all of your automotive needs. More
My service advisor Adam Kirkover was very helpful and answered all my questions including things that needed attention the next time I come in. answered all my questions including things that needed attention the next time I come in. More
Prompt counter service. Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All Offered extra service but with no pressure. Always very friendly and hospitable. ''water, coffee, popcorn is a plus". Very clean facility. All the employees were happy and smiling. I only wish I had a blanket. lol More
We have always had a great experience with your facility. Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Even when we had a problem it was addresses to our satisfaction. David, our last contact was great. We have had him before and we like him as well as Katy More
Customer Service is very friendly, very professional, and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. and very caring. From the moment I arrived with my vehicle until service was completed, staff greets you and assists you. Thank you. More
been going to dealership for almost 10 years. service is good and would recommend. very pleased. service is good and would recommend. very pleased. More
Always great service. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. Friendly staff. Got me in early. Love the free pocorn! Auffenberg Ford is the best. More