
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best Service Department. Adam updated me on my car. Joe always available for a ride. Adam updated me on my car. Joe always available for a ride. More
My salesman Cody Schultz did a great job. He was bery knowledgeable about the car I purchased and the options. He was bery knowledgeable about the car I purchased and the options. More
Service is okay. My bigger problem is with the dealership and how they shuffle you around for warranty work. My bigger problem is with the dealership and how they shuffle you around for warranty work. More
Adam is the best. Prompt courteous and very helpful. Didn’t hesitate to get us in and taken care of in a timely manner Prompt courteous and very helpful. Didn’t hesitate to get us in and taken care of in a timely manner More
If you try calling service for some questions and leave a message on their voice mail, no one will call you back. You are basically forced to book an online appt or phone in an appt just to be able to talk t message on their voice mail, no one will call you back. You are basically forced to book an online appt or phone in an appt just to be able to talk to anyone. More
Came in for a new front bumper on my new car then was told that there was a hole in my radiator+leaking coolant and would have to pay 1k+ because of it later. Apparently this imaginary hole and coolant l told that there was a hole in my radiator+leaking coolant and would have to pay 1k+ because of it later. Apparently this imaginary hole and coolant leak can’t be seen by any other local service center. More
To start my bumper ziptied on. Don't buy here they hate veterans and customers not only was I sold an unsafe not legal vehicle (no mufflers,headrests, sharkfin antenna bad breaks f Don't buy here they hate veterans and customers not only was I sold an unsafe not legal vehicle (no mufflers,headrests, sharkfin antenna bad breaks faulty transmission the list keeps going in December this dealership has not made it right an last service they damaged my very expensive subwoofer an a family antique an still refuse to make it right. More