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Auffenberg Ford North, Inc.

O'Fallon, IL

4.3
523 Reviews
Auffenberg Ford North is a Blue Oval Certified, Award Winning New and Used Ford Dealership located in O'Fallon, IL. We stock all of the top Ford models including, but not limited to, the best selling F-150, the all new Taurus, and America's favorite sports car the Ford Mustang! We also feature full service and parts departments that can take care of any of your car hassles in an efficient and value driven approach. Our main goal is to provide you with the best vehicle and create an experience through sales and service that will keep you and your car happy for years to come! So stop by and see us at Auffenberg Ford North in O'Fallon, IL just off of Hwy 50 and I-64. Auffenberg Ford: Short Drive to Great Value
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115 Regency Park

O'Fallon, IL

62269

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Showing 523 reviews

June 28, 2023

Best Service Department. Adam updated me on my car. Joe always available for a ride. More

by LOVEABLE.SNOW.KITTY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kirkover & Joe Weier
June 27, 2023

Refer to the letter of complaint dropped on on 6/21/2023. No current resolution as of today 6/27/2023.. More

by BAJFBRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordon
June 27, 2023

Dependable service and usually quick to get in for service and the service advisors are great More

by PROCHE57
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mark and John service advisors
June 25, 2023

My salesman Cody Schultz did a great job. He was bery knowledgeable about the car I purchased and the options. More

by YSCHULTZ1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Service is okay. My bigger problem is with the dealership and how they shuffle you around for warranty work. More

by GARY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Adam is the best. Prompt courteous and very helpful. Didn’t hesitate to get us in and taken care of in a timely manner More

by AliciaAnderson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

If you try calling service for some questions and leave a message on their voice mail, no one will call you back. You are basically forced to book an online appt or phone in an appt just to be able to talk t More

by pondbug
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adam kirkover
June 22, 2023

Came in for a new front bumper on my new car then was told that there was a hole in my radiator+leaking coolant and would have to pay 1k+ because of it later. Apparently this imaginary hole and coolant l More

by dmdiaz.128
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dustin Baron
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

I would definitely recommend Auffenberg Ford in O’Fallon IL. They are easy to work with! More

by Arielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl, Vince
June 21, 2023

To start my bumper ziptied on. Don't buy here they hate veterans and customers not only was I sold an unsafe not legal vehicle (no mufflers,headrests, sharkfin antenna bad breaks f More

by Jz03171982
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Cody is the most worthless crooked salesman ever
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