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Auffenberg Ford North, Inc.

O'Fallon, IL

4.3
523 Reviews
Auffenberg Ford North is a Blue Oval Certified, Award Winning New and Used Ford Dealership located in O'Fallon, IL. We stock all of the top Ford models including, but not limited to, the best selling F-150, the all new Taurus, and America's favorite sports car the Ford Mustang! We also feature full service and parts departments that can take care of any of your car hassles in an efficient and value driven approach. Our main goal is to provide you with the best vehicle and create an experience through sales and service that will keep you and your car happy for years to come! So stop by and see us at Auffenberg Ford North in O'Fallon, IL just off of Hwy 50 and I-64. Auffenberg Ford: Short Drive to Great Value
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115 Regency Park

O'Fallon, IL

62269

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Showing 523 reviews

June 20, 2023

Perfect visit for oil change and new tires. Effortless price match for tires. In and out in less than 2 hours. More

by MICHAEL.WEISENBACH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
June 20, 2023

Always have great service and the service department is always on-time. I like the reminders that are sent for scheduled maintenance. More

by SHARI_TURNBULL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Everyone there was so helpful and kind. I was in an accident and looking for a similar SUV and I found exactly what I needed. They worked with me on the price and made me feel well cared fo More

by Ayjay23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil, Darryl, Devin, and Luis
June 19, 2023

Fast service, friendly staff, and overall excellent experience. The best part is the available offices for customer use as well as free water and coffee! More

by KNAUB8284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Timmermann
June 18, 2023

My service experience was great and meet all my expectations. My service advisor did a fantastic job. More

by JHURT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Timmerman
June 17, 2023

Surprised them with a last minute visit and they took me right in- fixed all of my reported issues and completed a thorough check out- explained everything. Very friendly and professional- kept me up to da More

by ILIKETURTLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Kirkover, Devan Walls, Joe (Shuttle driver)
June 16, 2023

Great service, perfect to deal with. Wouldn’t take my vehicle anywhere else in the world More

by MARKTIMMERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Timmermann
June 16, 2023

Great Customer Service on all Auffenberg Ford North staff. We trust the work that they do! Feeling safe about the care that AFN gives to their customers. Treated like family over the years, with Auf More

by T_WILLIAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Baron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Alvarez, Troy Winchester, Joe, Katie, and the rest of the Service Dept.
Jun 16, 2023 -

T_WILLIAMS2 responded

Don't know why Dustin Baron gets 5 Starts. It just put his name there automatically. Not sure that is how this should work. Also, it asked if there is anyone else that I'd like to give a shout out to...there were no other names to choose from. So, I know I left names out in the Service Dept at AFN. I don't know of anyone in the Service Dept that didn't give 110% to their customers. We trust the Service Dept like family. They do care about their customer and got the extra, just to show they care. Thank You! 5 STARS (*****) ALL AROUND! Marylou & Tim W.

June 15, 2023

Mark was a great service advisor, my car was on and out in a timely manner! More

by JOYB52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
June 15, 2023

Better than average service department. Car was finished in a timely fashion. As always, great service. Really good coffee also. More

by DDPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F Barkofske
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