
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Always have great service and the service department is always on-time. I like the reminders that are sent for scheduled maintenance. always on-time. I like the reminders that are sent for scheduled maintenance. More
Everyone there was so helpful and kind. I was in an accident and looking for a similar SUV and I found exactly what I needed. They worked with me on the price and made me feel well cared fo I was in an accident and looking for a similar SUV and I found exactly what I needed. They worked with me on the price and made me feel well cared for. I highly recommend! More
Fast service, friendly staff, and overall excellent experience. The best part is the available offices for customer use as well as free water and coffee! experience. The best part is the available offices for customer use as well as free water and coffee! More
My service experience was great and meet all my expectations. My service advisor did a fantastic job. expectations. My service advisor did a fantastic job. More
Surprised them with a last minute visit and they took me right in- fixed all of my reported issues and completed a thorough check out- explained everything. Very friendly and professional- kept me up to da right in- fixed all of my reported issues and completed a thorough check out- explained everything. Very friendly and professional- kept me up to date through text messages. Someone keeps the facility and grounds very clean and organized. The sales team and service team worked well together to get me back on the road. Joe the shuttle driver was upbeat and professional- enjoyed the ride home. More
Great service, perfect to deal with. Wouldn’t take my vehicle anywhere else in the world Wouldn’t take my vehicle anywhere else in the world More
Great Customer Service on all Auffenberg Ford North staff. We trust the work that they do! Feeling safe about the care that AFN gives to their customers. Treated like family over the years, with Auf staff. We trust the work that they do! Feeling safe about the care that AFN gives to their customers. Treated like family over the years, with Auffenberg. We trust Auffenberg Ford North to give great care each and every time that we need to have our auto's serviced. AFN treats their staff like family. Seeing how long some of the staff have been there, proves that the Service Dept & Management communicate, and treat each other well. We will forever have Auffenberg take care of our FORD vehicles, when needed. Friendly! Professional! Great Customer Service! Thank you to the Service Dept at AFN! We truly appreciate all you do for our vehicles and our family! KUDOS to our Auffenberg Family at AFN! More