
Auffenberg Ford North, Inc.
O'Fallon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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They always get me in and out efficiently. The service technicians are always pleasant. The coffee provided is tough to drink, but I'm not there for the coffee. The service technicians are always pleasant. The coffee provided is tough to drink, but I'm not there for the coffee. More
I've had to take my vehicle back several times for the same issue. The serviceman I was dealing with never gave updates in the months my vehicle was there. I always had to go to facility to find out what same issue. The serviceman I was dealing with never gave updates in the months my vehicle was there. I always had to go to facility to find out what was going on with truck. More
Auto butler staff was rude and very unprofessional. After confirming my appointment I was then told my appointment wasn't showing on the list. I called back to inquire about the mishap only to be hung After confirming my appointment I was then told my appointment wasn't showing on the list. I called back to inquire about the mishap only to be hung up on several times. More
Great service, I arrived 30 minutes before schedule and they took my vehicle and completed the service early. Technician was very friendly and showed all the recommended maint. options - no pressure to do they took my vehicle and completed the service early. Technician was very friendly and showed all the recommended maint. options - no pressure to do any of them. More
Awesome place. Quick, fast, professional and truly meets the needs of the customer - highly recommend Quick, fast, professional and truly meets the needs of the customer - highly recommend More
Horrible communication. Multiple messages left for the auto body department and Auto Butler. No call backs. Was told Auto Butler takes at least 2-3 hours because it’s a pro Multiple messages left for the auto body department and Auto Butler. No call backs. Was told Auto Butler takes at least 2-3 hours because it’s a process. They supposedly got it done in under an hour. Pretty sure they ran it through the car wash and did a quick vacuum and wipe down on the interior because they missed big areas, and never did the auto butler. Not happy at all! More
A positive truck purchase from start to finish. Devan was easy to work with and met all of my reasonable requests and expectations. Ask for Devan- he is a good man. The facility is modern and kept Devan was easy to work with and met all of my reasonable requests and expectations. Ask for Devan- he is a good man. The facility is modern and kept clean-I will buy from this group again. More
Cody helped me find exactly what I needed. He was helpful and more than willing to go the extra mile to get me what I was looking for and get monthly payments where I need them to be. He was helpful and more than willing to go the extra mile to get me what I was looking for and get monthly payments where I need them to be. More
Cody did a great job he was very helpful with our buying experience would recommend him to all our family and friends! experience would recommend him to all our family and friends! More
Very happy with the service we received . Everyone was very courteous and efficient Work as done in a timely manner Everyone was very courteous and efficient Work as done in a timely manner More