Auffenberg Ford North, Inc.

Timothy was a great salesman and made the search and process of finding the vehicle my wife and I needed and wanted smooth and easy. He was a great help for our expanding family. process of finding the vehicle my wife and I needed and wanted smooth and easy. He was a great help for our expanding family. More

Cody was Awesome! He is very knowledgeable, professional, and accommodating. I also worked with Vince. Both SUPER guys who made me tha happy owner of my new Bronco S He is very knowledgeable, professional, and accommodating. I also worked with Vince. Both SUPER guys who made me tha happy owner of my new Bronco Sport Retro. SO happy! More

Cody S. was a great salesperson! Gave me an awesome deal on a rare and hard to find F 150 Lightening while other dealers are price gouging. Traveled about 1 was a great salesperson! Gave me an awesome deal on a rare and hard to find F 150 Lightening while other dealers are price gouging. Traveled about 10 hrs one way to purchase! More

The team of Tyler, salesman, and Cole, finance, did a wonderful job of finding us the car we wanted and making it happen. My husband Jim and I will certainly recommend Auffenberg Ford to our friends and wonderful job of finding us the car we wanted and making it happen. My husband Jim and I will certainly recommend Auffenberg Ford to our friends and family. We are sold on the Ford line. More

Great experience with salesman. Worked together well and made the deal. Would definitely recommend this dealer to others. Worked together well and made the deal. Would definitely recommend this dealer to others. More

I recently purchased a car from Auffenberg of O'Fallon and worked with Paige. She was an absolute delight and was very patient. She is an amazing person to work with,. In addition, I also spoke with Daryl and worked with Paige. She was an absolute delight and was very patient. She is an amazing person to work with,. In addition, I also spoke with Daryl he too was a pleasure to work with. Moreover, the entire staff was so nice and worked their magic to get me into a car that fits my needs. I went to a few other dealerships and they were extremely pushy, poor customer service, and unattentive. I would highly recommend Auffenberg of O'Fallon for anyone that is looking for a car. Thank you Auffenberg of O'Fallon. More

We had an excellent experience with auffenberg. Our salesman Cody Schultz was very knowledgeable, and helpful through the whole process of trading and purchasing our new Ford edge. I would highly r Our salesman Cody Schultz was very knowledgeable, and helpful through the whole process of trading and purchasing our new Ford edge. I would highly recommend auffenberg and Cody Schultz to help find the car you truly want! More

A very professional team from front line salesman, sales manager, and finance. Courtesy and knowledge of the product were key to my experience. This is the 4th car I have purchased from the Auffenberg group manager, and finance. Courtesy and knowledge of the product were key to my experience. This is the 4th car I have purchased from the Auffenberg group. I can honestly say I would recommend Auffenberg to friends in the market for a car. More

Everyone was so helpful and worked really hard to get us the deal we wanted. Salesperson Cody Schutlzwas great and super personable and the finances guy was awesome as well. We got a great deal and had good the deal we wanted. Salesperson Cody Schutlzwas great and super personable and the finances guy was awesome as well. We got a great deal and had good buying experience. 10-10 recommend More

We went in to purchase a new 2022 vehicle well prepared, called ahead, and arrived ready to buy. Agreed on price and trade in for our vehicle. Once we began waiting for the final step of waiting to meet fo called ahead, and arrived ready to buy. Agreed on price and trade in for our vehicle. Once we began waiting for the final step of waiting to meet for financing we experienced the worst buying experience in our history. All financing was completed on our end but due to only one finance person we waited from 7:45-9:45 when we were told it would be 11pm before we would go back. We agreed to return on Saturday and were sent home with the car. The following day we called ahead due to 1.5 hour drive time to the dealer to complete the financing and were assured the dealer would be ready for us when we arrived. We were ignored upon arrival until we tracked down a salesperson who got our sales guy from the glass room. No one on the sales floor. They were not busy. Sales person stated it would be soon. While waiting no one spoke to us other than one person at nearly 2 hours when we inquired on the status of when we would be done. There were still another person to go before us. The general manager was greatly insulting asking us if we had jobs and worked. He and staff ignored us completely while all staying in the glass room off the showroom. The lack of transparency and customer care is grossly apparent by disregarding and ignoring customers once the sale is in the pipeline. We had 6 hours on the road to and from here and 5 hours at this dealer for a straightforward sale to be treated so poorly. We cancelled the sale and left with our personal vehicle. All they had to do was treat customers like people and with honesty. The most absurd waste of time ever spent trying to buy a car they couldn’t get us into the right dept to finish the paperwork and treat people like crap. More