Auffenberg Ford North, Inc.

Horrendous waste of time We packed up and drove the kids for over an hour and a half after calling at least three times in reference to a car available on their lot. When we a We packed up and drove the kids for over an hour and a half after calling at least three times in reference to a car available on their lot. When we arrived, the kids and I went to look around while my husband spoke with the dealer. Long story, short...the car we came for has been sold for TWO WEEKS!!! We even called along the way... We planned to test drive it tonight, and purchase it before the weekend. The dealer was not apologetic and had nothing to offer us despite our long trip. I DO NOT RECOMMEND THIS DEALERSHIP! I'm not even sure that car ever existed. If I could give a negative rating, I would! This has been an awful experience! DO NOT TRUST THEY HAVE WHAT YOU WANT IN STOCK! DO NOT MAKE A SPECIAL TRIP...EXTREMELY DISAPPOINTED! More

I LOVE MY NEW TRUCK!! The dealership was great,the staff was great!! They found the truck I wanted and didn't push me to buy something I didn't want. I would recommend goin The dealership was great,the staff was great!! They found the truck I wanted and didn't push me to buy something I didn't want. I would recommend going there for a vehicle to anyone looking for one. Overall great experience! ! More

Great experience Repeat customer. Everyone extremely nice, no pressure. Found the perfect car for our family after two test drives. Dustin and Anthony = 5 stars each!! Repeat customer. Everyone extremely nice, no pressure. Found the perfect car for our family after two test drives. Dustin and Anthony = 5 stars each!! Thanks! We love our new car!!! More

Upfront knowledgable salesman equals great experience Went Auffenberg Ford in O'Fallon to look at Escapes. Have been in the market for about a month looking at SUV's and crossovers and had narrowed it dow Went Auffenberg Ford in O'Fallon to look at Escapes. Have been in the market for about a month looking at SUV's and crossovers and had narrowed it down to the Rogue or Escape. We met Jason when we arrived and he took the time to ask some questions about our family and interests and was very genuine. He showed us the Escapes and gave the best showing of a vehicle we had seen.( had been to 5 different dealerships and looked at at least that many cars) we had questions about how it compared to the Rogue and by the time he showed the price it was the easiest decision ever to choose the Escape. Auffenberg Ford is great and we were driving home in our new Escape in less than 2 1/2 hours! Highly recommend Jason Banos and Auffenberg Ford O'Fallon! More

Great experience I walked in thinking i knew exactly what I wanted but after seeing all the different options I was worried I wasn't making the right choice. Dustin wa I walked in thinking i knew exactly what I wanted but after seeing all the different options I was worried I wasn't making the right choice. Dustin was very patient and walked me through all the options and trim levels. I left knowing I made the right decision and will be back soon for our sons car to work with Dustin. More

Two Thumbs Up Recently purchased a vehicle from here. Very satisfied with my purchase an had an excellent salesman, Rob Stevenson. Recently purchased a vehicle from here. Very satisfied with my purchase an had an excellent salesman, Rob Stevenson. More

Won't go anywhere else Huge thanks goes out to salesman Ryan Beyer and Anthony Brinker in finance. Not only did I drive off with my DREAM Fusion a year ago, my boyfriend jus Huge thanks goes out to salesman Ryan Beyer and Anthony Brinker in finance. Not only did I drive off with my DREAM Fusion a year ago, my boyfriend just purchased an F-150 from them last night. Ryan went above and beyond what we could have ever expected in purchasing a vehicle and Anthony made the transaction completely painless. I highly recommend them both to everyone I know. I have ALWAYS been a GM girl and even grew up in a strictly GM family. That all changed when I saw those brand new Fusions come out. I decided I had to change my ways, and have one of those for myself. I shopped around a few times and just couldn't find what I was looking for and in the payment range I wanted. I stopped in Auffenberg North one evening and spoke with Ryan Beyer. Not long after, I was leaving with the car I wanted and in the price range I was looking for. The place was nice, the people were great and everything went smoothly. I didn't feel like I was just another transaction. I felt like an actual customer. More

Good service I had to order a new set of keys for the car and they ordered them right away and came quickly. Very pleased and satisfied. I had to order a new set of keys for the car and they ordered them right away and came quickly. Very pleased and satisfied. More

My top let back First let me start by saying that I'd been waiting a long time to purchase a convertible Mustang. This experience was pretty awesome although we had a First let me start by saying that I'd been waiting a long time to purchase a convertible Mustang. This experience was pretty awesome although we had a little hang up with my convertible boot that wasn't in my car when it got dealer traded in Robert made sure he took care of me. The boot was not an Auffenberg issue but the dealership the traded them the car I will in the future bring my business back to the Auffenberg dealer group and a special thanks to you Robert... More

Great! I purchased a vehicle from Auffenberg Ford North last month with the help of Jeff Gustafson. He was a very down to earth guy and made the car buying p I purchased a vehicle from Auffenberg Ford North last month with the help of Jeff Gustafson. He was a very down to earth guy and made the car buying process painless. If someone I know is thinking about buying a car, I'm definitely sending them Jeff's way. I think what sets him apart from other sales people is that a week from and a month from when I drove off the lot he called me to see how everything was going and to see that I was still satisfied. I've purchased 4 other cars in my life and no other salesman has done that. Thanks Jeff! More