Auffenberg Ford North, Inc.

Bobby Mitchell greeted my wife and me at the door with a smile and a warm handshake. While making a decision Bobby offered available options, but he accepted our decision without questions or pressure. Wh smile and a warm handshake. While making a decision Bobby offered available options, but he accepted our decision without questions or pressure. While the Mustang was being built, Bobby was in contact with us both via telephone and email keeping us updated on the progress of the car. When the car arrived, Bobby called the same day. I have to admit that Bobby sounded as excited as I was that the Mustang was ready for pick up. When we picked up the Mustang, Bobby made sure that everything was ready when we arrived. Bobby went over all the aspects of the Mustang with me before he let me drive away. As much as I would recommend Auffenberg Ford North to my family and friendS, I would tell them to make sure that they look up and deal with Bobby. Thank you for a great experience!!! BOBBY MITCHELL ROCKS!!! More

On Fri. 08-12-11, I was in your dealership to buy an auto. In the beginning Mr. Stinnett wanted me to sign some papers, which I refused.I had been told by person on net that you had Green Fiesta. When I auto. In the beginning Mr. Stinnett wanted me to sign some papers, which I refused.I had been told by person on net that you had Green Fiesta. When I went to see auto it had moon roof, which I did not want. Mr. Stinnett or someone had brought Fiesta close to showroom. I gave my car keys to Mr. Stinnett and he gave me price on Fiesta. When I told him I did not want Fiesta and could I look at a Focus or some other car, he walked away, came back handed me my car keys and walked away again. I am 79 years old and have purchased dozens or more cars and have never been treated by any sales person any where the way I was treated by Mr. Stinnett. Just as proof that I was going to buy a car, on Sat.08-13-11, I purchased a 2012 Hyundai Sonata from Carl Roesel at Auffenberg Hyundai, a sale that would probably have been a Ford were it not for your salesmans attitude. More

I was totally satisfied with my experience with Auffenberg Ford North. Bobby Mitchell when above and beyond to insure that my experence with the dealership was to my satisfaction. I had my old truc Auffenberg Ford North. Bobby Mitchell when above and beyond to insure that my experence with the dealership was to my satisfaction. I had my old truck in shop for repairs and was thinking of trading it in ,I talked to Bobby Mitchell about a new truck prior to this. He cam to my house picked me up and took back to the dealership when my truck was ready. I talked to him about a new truck and he made sure that I got the truck I was looking for and took care of everything for me. I was very impressed with the way he handled everything along with all the staff at that the dealership. jason in finance took care of my financing, explaining every thing in detail to me.The dealership did a truly outstanding job and would recommend them to others looking for a new car or truck. More

Great working with Ben...could not find the right car locally so he and Sean helped with an on-line order..car came in early and completed deal including previously worked out trade-in and were on our wa locally so he and Sean helped with an on-line order..car came in early and completed deal including previously worked out trade-in and were on our way in our new Focus. thanks More

From the initial hello and handshake to the deal is final handshake, this dealership was top notch. Our salesperson, Bobby Mitchell, made our return to Ford products fun, easy, and exciting. We pulled off handshake, this dealership was top notch. Our salesperson, Bobby Mitchell, made our return to Ford products fun, easy, and exciting. We pulled off a double trade with a double purchase. In these tough economic times, both parties got what they wanted out of this experience. I highly recommend Auffenberg Ford North, and especially Salesman Bobby Mitchell! Thanks. More

I live in St. Charles, MO and was referred to Auffenberg from a friend. It was only a 45 minute drive and was well worth it! Ben was knowledgeable of the products they had to offer inside and out, explain from a friend. It was only a 45 minute drive and was well worth it! Ben was knowledgeable of the products they had to offer inside and out, explained the features in detail, answered any questions I had and made me feel comfortable about my purchase. Anthony in finance was amazing taking the time to walk through my purchase and documentation in simple speak. I've never felt so taken care of during an automobile purchase from start to finish. Auffenberg and their staff have my purchases in the future! More

Great buying experience! Everybody was very knowledgeable of the product and operations of the products. I was very informed. I will buy again and again from Auffenberg Ford North. Great people from the begi of the product and operations of the products. I was very informed. I will buy again and again from Auffenberg Ford North. Great people from the beginning of the sale to the end when we drove our new truck off the lot and were completely satisfied! Thanks to Auffenberg Ford North. More

We received excellent service. Not only did Vickie show us a variety of vehicles, she never tired of us asking questions and always answered them or found an answer for us. Vickie and the staff were alway us a variety of vehicles, she never tired of us asking questions and always answered them or found an answer for us. Vickie and the staff were always smiling and seemed happy to serve. We have now bought two vehicles at Auffenburg Ford and when my son starts looking for a new car, will considered a third vehicle. Thanks for everything. Joe and Lori Banks More

Bobby Mitchell did everything he could for us to make us comfortable with our experence with Auffenberg Ford. I have been a Ford person for 25 years. Bobby just made sure that I will be for the next 25 year comfortable with our experence with Auffenberg Ford. I have been a Ford person for 25 years. Bobby just made sure that I will be for the next 25 years. There was a error in the paperwork. He called me at work and asked me to come in and redo the paperwork. The mistake was in their favor. It was corrected and the it was in my favor. Some dealers would not have said a thing. Thanks Bobby More

I FOUND THE CAR I WANTED AT A GOOD PRICE AND WAS TREATED WELL AND WELL INFORMED OF ALL THE FEATURES OF THE CAR AND ALL OTHER INFORMATION I NEEDED WITH THE PURCHASE. I WILL RETURN TO THIS DEALER AGAIN AND TO WELL AND WELL INFORMED OF ALL THE FEATURES OF THE CAR AND ALL OTHER INFORMATION I NEEDED WITH THE PURCHASE. I WILL RETURN TO THIS DEALER AGAIN AND TO MR.STURMA. More