When I purchased this pre-owned vehicle (let me stress
this was not a vehicle bought in an AS IS condition), the vehicle overheated due to the fan not engaging/working. This was more than a headache to g
this was not a vehicle bought in an AS IS condition), the vehicle overheated due to the fan not engaging/working. This was more than a headache to get resolved, but to Auffenbergs credit, it did get resolved, but at the price of multiple trips all the way from Centralia and A LOT of waisted time (time=money). Unfortunately, that's not the main reason for the review I'm leaving.
Please take a look at these photos and ask yourself, would you be happy buying a vehicle like this? I thought the moldings on the sides of the windshield posts wouldn't cost too much and I'd just take care of it myself-- This thought process was fueled by the amount of frustration that went into getting my vehicle in a safe drivable condition.
When I brought this vehicle to my local shop to order the new trim pieces, all the shoddy work was pointed out to me. The cowl panel is completely exposed to the elements due to the cowl grille having nearly every single clip broken off on it, the weather stripping on the cowl grille is dry rotted, the weather stripping on both trim pieces are completely missing, (thus exposing my A pillars to the elements as well, the trim pieces have every clip broken, the inner brackets that the trim pieces clip into have every clip broken, AND THEY ARE GLUED ON WITH URETHANE (have fun getting that off without damaging the paint), and the weather stripping that goes around the windshield is dry rotted.
Now, I can only assume that this work was performed by Auffenberg considering they are not only refusing to fix it, but how could ALL of this be possibly overlooked when checking the vehicle in? HOW?
I will posting this review anywhere I can, Jason, the GSM, has been zero help and is one of the most unprofessional people I've ever dealt with. He has really embodied the scummy stereotype of car salesman. Ridiculous, that's all I can say about this experience. Never again will I or my family buy anything Auffenberg.