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Auffenberg Mazda

Shiloh, IL

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24 Reviews

1116 Auffenberg Avenue

Shiloh, IL

62269

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May 02, 2024

Unbelievably, I'm going to report a great outcome after a disaster of a start. I purchased a Certified Pre-Owned 2019 CX-5 DIESEL from Jon Ballas on 02/12/2024. 36 hours later, the check engine light came on More

by H20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Ballas, Tory, Cory
March 22, 2023

I just bought a new 2023 CX5 from Auffenberg location in Shiloh, IL. It has been the absolute worst experience of my life. I will never buy another vehicle from this dealer or recommend them to anyone. I wa More

by Unhappy customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Moore, Rachel ?, Ken Plake?
September 10, 2022

GREAT! . Dave in Service went above and beyond to make sure I was completely satisfied with all work performed. I received status updates along the way, and More

by heymj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
June 03, 2022

Justin and the crew are always nice and professional! ! The new video that shows me the maintenance being performed on my car is an added bonus! More

by Sha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 20, 2022

Staff very friendly and professional. Waiting room nice and clean along with bathrooms. Wait time was minimal also. More

by Rnicu54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
April 21, 2022

I can’t speak to the sales side but the service department has always been fare and very helpful. I always feel like my car is serviced right and they go out of there way to make the experience the More

by hutchinson.laurel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin and David
March 04, 2022

I’ve never had a bad experience with the dealership from sales to service always excellent. More

by Hannah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Graning, Ken Placke
January 26, 2021

Easiest car purchase I’ve ever made. Everything went smooth, very upfront and great to deal with. Would recommend again! Love my new Mazda! Thank you!!! More

by Highlandman0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Vick
October 03, 2020

Great place to purchase and service your vehicle. Entire safe is friendly and always willing to assist with any issue either its purchasing or servicing your car. More

by Larry Chu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
September 29, 2020

Bought a new CX-5, absolutely love it. Auffenberg is a great place go buy a car. My salesperson, Scott Hart, was awesome! Everyone there was friendly and knowledgeable, it was a great experience! More

by mb.mh.mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hart
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