Auffenberg Nissan
Shiloh, IL
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Mark Chapman was extremely helpful and patient with me throughout the entire car buying process. I was in the market for a new vehicle, but was unsure of exactly what I wanted. Mark allowed me to think throughout the entire car buying process. I was in the market for a new vehicle, but was unsure of exactly what I wanted. Mark allowed me to think out loud and bounce ideas off him. He was very knowledgeable on a wide range of vehicles and also the financing options available. He encouraged me to look at several vehicles to figure out which one I wanted and would often update me on new arrivals to the lot based on the features I desired. I couldn't have been more please with Mark's superior service. More
John was a pleasure to work with. I feel it important that the sales person doesn't try to over power you with a sale. I would be more then likely to buy from John again. Thank you John for your help a that the sales person doesn't try to over power you with a sale. I would be more then likely to buy from John again. Thank you John for your help and wonderful service More
We bought our Nissan Armada from Dustin Schildknecht. He made our car buying experience easy. He answered all of our questions and was very knowledgeable. I would buy another car from Auffenberg Nissan. made our car buying experience easy. He answered all of our questions and was very knowledgeable. I would buy another car from Auffenberg Nissan. Very professional. More
I went to Auffenberg Nissan to look at several different cars that I had previously researched. The prices that were listed online were fairly reasonable and I had a trade in as well. Upon arrival my salesm cars that I had previously researched. The prices that were listed online were fairly reasonable and I had a trade in as well. Upon arrival my salesman, Mark Chapman was friendly and courteous. Me and my fiance are both in the customer service industry and really appreciated not being pressured or pushed to buy. Marks knowledge and expertise about the vehicles that we test drove led me and my fiancé to the decision to purchase. We had a set monthly payment in mind and Nissan worked with us to make that happen. I would recommend this dealership to anyone interested in purchasing a new vehicle. More
Mark Chapman was great to work with in buying my new Maxima. The parts dept so far is giving me a hassle with my taillights, but Mark the sales person was great. I would buy from him again and I am reco Maxima. The parts dept so far is giving me a hassle with my taillights, but Mark the sales person was great. I would buy from him again and I am recommending him to others looking for a car as well. Mark and the rest of the staff are Very friendly and easy to work with! Even the financing person was great to work with! Made the car buying experience enjoyable! Thanks again! More
I called with "no hassle" in mind and I felt I got the best deal possible. The most important was that the Auffenberg staff allowed me to have a good time making my purchase. They have a young e got the best deal possible. The most important was that the Auffenberg staff allowed me to have a good time making my purchase. They have a young energetic staff that is genuine. They deserve a good rating. I have shared my purchase experience with several other people and would recommend this dealer to anyone who wants to buy a Nissan. More
Mark Chapman and John Pinchiaroli were great sale people and finance manager was outstanding finance on my 2013 Altima V6 . We have bought three Nissan from Auffenburg Nissan and two other makes from Auffen and finance manager was outstanding finance on my 2013 Altima V6 . We have bought three Nissan from Auffenburg Nissan and two other makes from Auffenburg we are very happy with the purchase. We look forward to our next purchase. More
Mark was very nice and very helpful. He worked very hard to get my daughter the Nissan Versa that she wanted. Mark took the time to help us get the car at a price, interest rate and payment that would be c to get my daughter the Nissan Versa that she wanted. Mark took the time to help us get the car at a price, interest rate and payment that would be comfortable for us. My daughter and granddaughter were with Mark for a few hours and he made the wait very pleasant for both of them, especially my 8 year old granddaughter. She was getting bored and hungry and he took her to the snack machine and got her a snack and a drink to make her wait more pleasant .It was nice to work with someone who truly cares about the customer and not just a sale. I know that he wanted to make the sale, but he made my daughter and I feel that he really wanted to help us get the best possible deal. My daughter Robyn and I would definitely recommend Mark to our friends the next time they need a vehicle. It is very hard these day to find a car salesman someone that gives good Customer Service and really cares about the customer. I believe that Mark does both very well. Thank You Mark!!!! . More
Thanks to Mark Chapman & his team! Made my new car experience enjoyable, so much so, that I returned 6 months later & bought my 2nd one!! And, I would buy a 3rd one from Mark n his team. Thanks Guys! experience enjoyable, so much so, that I returned 6 months later & bought my 2nd one!! And, I would buy a 3rd one from Mark n his team. Thanks Guys! Connie Hays Collinsville, IL More
Mark was very professional during the whole car buying experience. This was my first car buying experience and I felt very comfortable throughout the entire process. I have recommended Mark and this dea experience. This was my first car buying experience and I felt very comfortable throughout the entire process. I have recommended Mark and this dealership to my friends and will continue to do so. More

