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Auffenberg Nissan
Shiloh, IL
555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 555 reviews
October 01, 2026
Very good service department personnel in Shiloh. My first call requesting service was mishandled by call center in Bonita, Florida. Requested body work appointment and it was submitted in Auffenber My first call requesting service was mishandled by call center in Bonita, Florida. Requested body work appointment and it was submitted in Auffenberg’s system as an oil change etc. Auffenberg’s body shop at Belleville location was able to inspect and quickly fixed bumper issue. Excellent work by Cory. Made second call, handled by Shiloh call center, was courteous and efficient. More
by JANETTEPUTZ
Verified CustomerEmployees Worked With
John
September 25, 2026
Thank you John, for yet another great experience on an awesome Nissan. We appreciate the time taken to walk us through our Lease end and new Lease options. The whole team was very kind and patient with me awesome Nissan. We appreciate the time taken to walk us through our Lease end and new Lease options. The whole team was very kind and patient with me and my many questions! Love our Armada Pro4X. Thanks again, Peggy & Tom More
by Pasebastian
Employees Worked With
John Hollenkamp
September 03, 2026
Jason, my car sales associate, and Muriel, the general manager, were both incredibly patient, attentive, and helpful throughout the entire process. They took the time to listen to my needs, answer my ques manager, were both incredibly patient, attentive, and helpful throughout the entire process. They took the time to listen to my needs, answer my questions, and make thoughtful recommendations without making me feel pressured. I truly appreciate their professionalism and excellent customer service. They made the car-buying experience much more comfortable and enjoyable! More
by TURLEY47
September 03, 2026
Always exceptional customer service from Jeanine, she's the best!! Appreciate being kept informed every time I come of the work that needs to be done on my car. the best!! Appreciate being kept informed every time I come of the work that needs to be done on my car. More
by BLNDE87
Employees Worked With
Jeanine
September 01, 2026
Very courteous staff. Service department provided guided video explanation of needed and recommended items. Waited in the comfortable reception area. Service department provided guided video explanation of needed and recommended items. Waited in the comfortable reception area. More
by SJDOBECKI
Employees Worked With
August 23, 2026
Friendly knowledgable service staff. Easy to make appointments and fast service. Always explain service requirements but no pressure to get them done. Easy to make appointments and fast service. Always explain service requirements but no pressure to get them done. More
by LUKETWO2022
Employees Worked With
Jeanine Johnston
August 15, 2026
They did everything they could & got me I the car I wanted at the price I wanted thank you Nissan wanted at the price I wanted thank you Nissan More
by DORNELLBAKER
Employees Worked With
