Auffenberg Nissan
Shiloh, IL
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Auffenberg Nissan has exceptional, consistent service. The service team always explains the recommended services based on mileage and inspection. The service rep presents the list of repairs with rating The service team always explains the recommended services based on mileage and inspection. The service rep presents the list of repairs with ratings based on critically, allowing me to make the final decision. I’ve been a customer for 15 years and will be a customer for life! More
Great service at Nissan! Very professional and great communication. I had two cars in for service in a week for general service. Thanks Dave!! Very professional and great communication. I had two cars in for service in a week for general service. Thanks Dave!! More
Great service. Excellent care. Information and informative. Best in class care and professionalism. Efficient and accurate with info Excellent care. Information and informative. Best in class care and professionalism. Efficient and accurate with info More
I was very happy with my service. The dealership is lovely, clean, and welcoming. The waiting/work space makes it easy to stay engaged with my work, so I don't miss out while waiting The dealership is lovely, clean, and welcoming. The waiting/work space makes it easy to stay engaged with my work, so I don't miss out while waiting for my car. I will say the absolute best thing about my service and why I will always be coming back is Jeanine Johnston! It is so refreshing to have a service provider who DOESN’T talk down to me because they assume, as a woman, I don’t know anything about cars. She is smart, warm, and honest. It was a pleasant surprise to have her tell me, truthfully, what needed attention now and what we would do down the line. I felt like she was looking out for me, my car, and my wallet. She is a gem! More
Great service and service representative Joe Voss. Service manager Dakota has put together a great team who are courteous, helpful, and understanding of their customers concerns. Service manager Dakota has put together a great team who are courteous, helpful, and understanding of their customers concerns. More
I always take my Rogue her for maintenance as I always get the best service from everyone. Especially Jeannine...she always takes the best care of mine and my cars needs and is always there to let me kno get the best service from everyone. Especially Jeannine...she always takes the best care of mine and my cars needs and is always there to let me know what's going on and how long it might be before its done. This time was no exception. I love that I get a text with what they've inspected, what is recommended and that I can chose what I want done at that time More
Good price, car was not detailed like it was supposed to be. Only solution given by salesman was to waste my time going back to dealership 25 minutes out of my way then wait to get something done that shoul be. Only solution given by salesman was to waste my time going back to dealership 25 minutes out of my way then wait to get something done that should have been done the day before I came back to pick up? Now it is doubtful I will get service work done here with no trust factor, which is unfortunate. More
A professional and prompt experience as usual. I am so happy with my Nissan purchase. I am so happy with my Nissan purchase. More

