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Auffenberg Nissan

Shiloh, IL

4.6
429 Reviews
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1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 429 reviews

February 28, 2026

Auffenberg Nissan has exceptional, consistent service. The service team always explains the recommended services based on mileage and inspection. The service rep presents the list of repairs with rating More

by DeAnne Weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe voss
Mar 05, 2026 -

Auffenberg Nissan responded

Thank you so much for your kind words and continued loyalty over the past 15 years! Our service team takes great pride in providing exceptional and transparent service to our customers. We appreciate your trust in us and look forward to serving you for many years to come! #customersforlife #exceptionalservice #transparency

February 27, 2026

Great service at Nissan! Very professional and great communication. I had two cars in for service in a week for general service. Thanks Dave!! More

by DANEGIRL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Alvarez
Mar 05, 2026 -

Auffenberg Nissan responded

Thank you so much for choosing Nissan for your service needs! We strive to provide top-notch service and are so glad to hear that we hit the mark. It was a pleasure working with you and we hope to see you again soon. -Dave and the Nissan team

February 27, 2026

Joe and Dakota were a pleasure to deal with! Highly recommend!! My #1 choice for Nissan! More

by ygbs81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Dakota
Mar 05, 2026 -

Auffenberg Nissan responded

Thank you so much for your kind words! We are thrilled that Joe and Dakota provided you with an exceptional experience and that we are your top choice for Nissan. We look forward to serving you again in the future!

February 27, 2026

Great service. Excellent care. Information and informative. Best in class care and professionalism. Efficient and accurate with info More

by ajburrow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 02, 2026 -

Auffenberg Nissan responded

Thank you so much for taking the time to share your experience! We are beyond thrilled to hear that you received great service and excellent care from our team. Our top priority is to provide the best in class care with professionalism and efficiency. Thank you for choosing us!

February 24, 2026

Quick services and car was ready when promised and no hassle getting work done under warranty More

by JENBEAT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine
Feb 28, 2026 -

Auffenberg Nissan responded

"Thank you for the glowing review! We're happy to hear that our quick and hassle-free service met your expectations. We strive to make sure our customers have an easy and satisfactory experience every time. Thank you for choosing us!"

February 24, 2026

I was very happy with my service. The dealership is lovely, clean, and welcoming. The waiting/work space makes it easy to stay engaged with my work, so I don't miss out while waiting More

by WENDY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Johnston
Feb 28, 2026 -

Auffenberg Nissan responded

Thank you for the amazing review! We are delighted to hear that you had a great experience with us and that Jeanine provided such knowledgeable and honest service. We strive to create a welcoming and comfortable environment for all of our customers, and we can't wait to have you back! #customerfirst #honestservice.

February 22, 2026

Great service and service representative Joe Voss. Service manager Dakota has put together a great team who are courteous, helpful, and understanding of their customers concerns. More

by CHONER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota and Joe
Feb 28, 2026 -

Auffenberg Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with Joe and our team. We strive to provide exceptional service to our valued customers. Have a fantastic day! 🚀 #CustomerSatisfaction #Teamwork #GreatService

February 21, 2026

I always take my Rogue her for maintenance as I always get the best service from everyone. Especially Jeannine...she always takes the best care of mine and my cars needs and is always there to let me kno More

by IMA007SHOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeannine Johnson- Service Writer
Feb 28, 2026 -

Auffenberg Nissan responded

Thank you so much for choosing our business for your Rogue's maintenance needs! We're so glad to hear that Jeanine provided you with exceptional service and kept you informed throughout the process. We strive to make car maintenance as hassle-free as possible for our valued customers like you. Thank you for the positive feedback!

February 21, 2026

Good price, car was not detailed like it was supposed to be. Only solution given by salesman was to waste my time going back to dealership 25 minutes out of my way then wait to get something done that shoul More

by TOBYWINTERS2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Solomon Simpson
Feb 28, 2026 -

Auffenberg Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience and miscommunication. We value your time and trust and would like to make it right. Please give us a call to discuss and make arrangements for proper detailing and service.

February 20, 2026

A professional and prompt experience as usual. I am so happy with my Nissan purchase. More

by NIKKITJCLAY1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! It was a pleasure helping you find the perfect Nissan for your needs. We appreciate your continued support and look forward to serving you again in the future.

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