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Auffenberg Nissan

Shiloh, IL

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101 Reviews

1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 101 reviews

February 19, 2013

I called with "no hassle" in mind and I felt I got the best deal possible. The most important was that the Auffenberg staff allowed me to have a good time making my purchase. They have a young e More

by scottzmud23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
February 19, 2013

Mark was very nice and very helpful. He worked very hard to get my daughter the Nissan Versa that she wanted. Mark took the time to help us get the car at a price, interest rate and payment that would be c More

by mybug04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
February 18, 2013

The salesman was informative, professional and caring. He listened to our requests, concerns and needs. Our questions were answered promptly. My wife and I did not feel we were rushed for a quick sales pi More

by TEC9999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
June 12, 2012

We had come up with a deal....then asked to come back in because we had to resign some papers. Well...they stated that they messed up on the deal that they gave us and tried to have us change the deal that More

by tboehm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager
January 27, 2012

I purchased a Toyota RAV4 from this dealership. The salesman was fine. The price was fine. What was NOT fine is that the dealership took over a month to get us the title on the car, even though my ch More

by 123disappoint123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Haynes
October 17, 2011

Called and asked for a specific car, with very specific features. Very quickly my call was transfered to Lora in the sales department. She was so helpful and told me they had the car I wanted and she was More

by manda521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lora Kombrink , Dave Scott (finance)
October 15, 2011

When we arrived at the dealership we were met by Mark. He was extremely friendly and helped us with multiple cars. He was very helpful and when we had decided what vehicle we were interested in, he located t More

by popsey37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Chapman
September 09, 2011

We drove from O'Fallon, MO to O'Fallon, IL because we were referred to Auffenberg. Thy had the model and year small pickup truck we were looking for. Not a bad drive and when we got there, we were seen More

by msings4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Kombrink/ Dave Scott
August 19, 2011

I was very apprehensive about buying a new car. I don't do that very often. From the first phone call to Auffenberg Nissan to the first visit, test drive, purchase, financing everything went very smooth. More

by familymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori
August 01, 2011

This was by far the best experience we have had with a car dealership! Lori was our salesperson and she was very efficient. She was very helpful in getting us the best price for our new car and for the More

by lindzachmom123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Usrey & Dave Scott