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Auffenberg Volkswagen

Shiloh, IL

4.6
249 Reviews
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1122 Auffenberg Avenue

Shiloh, IL

62269

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Showing 249 reviews

April 29, 2026

Larry and Josh are extremely professional. I appreciate their commitment to making sure every service on my VW Atlas Cross Sport is done right.” More

by JEFFREY.EVERETT1234
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Josh
April 26, 2026

It was a very long wait. They did not replace my fuel cap even thought I approved it to be done. I didn’t have time to go back. All other work was great. More

by VANECEKMARY
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t remember
April 25, 2026

Everyone is so friendly. Jay my salesman was awesome. Tanner my service advisor was great. The video was very self explanatory. I love Marissa the office manager. The whole e More

by CKIMUTIS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Martin
April 22, 2026

Friendly employees, but did not compete work in the timeline given, and no support on the weekends when most customers actually have spare time to come to the dealership. More

by STEVE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tanner
April 19, 2026

Everyone was polite and D Williams (Mo) did a great job! ! THANK YOU LOVE MY NEW CAR!! More

by NICHOLEGRAHAM2010
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
D Williams
April 15, 2026

The people i worked with were very informative and tolerant. I had unusual requests, they helped me through the whole purchase More

by LAJ381
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trey and Mckenna
April 15, 2026

When we moved to the St. Louis area, we tried 3 of the VW dealers. Auffenberg did quality work, the people were good to work with, and they did not charge exhorbitant prices More

by prairiegardener
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Larry Haines (Service Mgr), Tanner Martin (Service Advisor)
April 12, 2026

Went above and beyond to solve my steering wheel issue. Great service and helpful. Thanks More

by SHERRYKUCHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner and Larry
April 03, 2026

My wife and I had a nice experiencing purchasing an atlas. Would recommend to others More

by MARK_HOFELICH
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rae
April 02, 2026

Jay and the team always treat us well! We are on our 5th purchase from them, and, as always, it was a smooth, fair process. There are VW dealerships closer to where we live, but the driv More

by DAN.GASPAR1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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