Auffenberg Volkswagen
Shiloh, IL
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Larry and Josh are extremely professional. I appreciate their commitment to making sure every service on my VW Atlas Cross Sport is done right.” I appreciate their commitment to making sure every service on my VW Atlas Cross Sport is done right.” More
It was a very long wait. They did not replace my fuel cap even thought I approved it to be done. I didn’t have time to go back. All other work was great. They did not replace my fuel cap even thought I approved it to be done. I didn’t have time to go back. All other work was great. More
Everyone is so friendly. Jay my salesman was awesome. Tanner my service advisor was great. The video was very self explanatory. I love Marissa the office manager. The whole e Jay my salesman was awesome. Tanner my service advisor was great. The video was very self explanatory. I love Marissa the office manager. The whole experience was great. From buying my car to maintenance. Can’t say enough good things about my experience. More
Friendly employees, but did not compete work in the timeline given, and no support on the weekends when most customers actually have spare time to come to the dealership. timeline given, and no support on the weekends when most customers actually have spare time to come to the dealership. More
When we moved to the St. Louis area, we tried 3 of the VW dealers. Auffenberg did quality work, the people were good to work with, and they did not charge exhorbitant prices Louis area, we tried 3 of the VW dealers. Auffenberg did quality work, the people were good to work with, and they did not charge exhorbitant prices like one other dealer in particular did. We have been happy with their service department. More
Jay and the team always treat us well! We are on our 5th purchase from them, and, as always, it was a smooth, fair process. There are VW dealerships closer to where we live, but the driv We are on our 5th purchase from them, and, as always, it was a smooth, fair process. There are VW dealerships closer to where we live, but the drive is always worth it! More

