36 Reviews of Auffenberg Volkswagen - Service Center
Customer service was excellent. The staff was awesome. I was able to get an appointment quicker than I expected and I received the answer to my cars issue The staff was awesome. I was able to get an appointment quicker than I expected and I received the answer to my cars issue More
Great Service! Completed my full service, helped with with number to schedule appointment for body shop, gave me free car wash!! Thank you! Completed my full service, helped with with number to schedule appointment for body shop, gave me free car wash!! Thank you! More
Knowledgeable technicians and informative video. Very helpful. Definitely will recommend the service department to any and all VW owners. Very helpful. Definitely will recommend the service department to any and all VW owners. More
Bad customer service, they are very aggressive when talking with customers. Don’t have an issue with your vehicle because you will have to call corporate to get it fixed, then raise xxxx while getting talking with customers. Don’t have an issue with your vehicle because you will have to call corporate to get it fixed, then raise xxxx while getting your point across. They claim to have done an oil change on my vehicle and had it at the shop for 3 weeks and didn’t change the oil sticker. So I’m not sure if my oil changed. More