Austin INFINITI - Service Center

Customer service was awesome!!! Satisfying the needs of the client in all aspects. One negative point is that the customers glove box is not part of the multi-checkpoints. the client in all aspects. One negative point is that the customers glove box is not part of the multi-checkpoints. More

Bobby is the best! Bobby consistently gives me EXCELLENT customer service. My schedule with two little ones and a husband that is away for work quite a bit isn't always Bobby consistently gives me EXCELLENT customer service. My schedule with two little ones and a husband that is away for work quite a bit isn't always textbook and Bobby goes above and beyond to accommodate me. Even if I don't get the answers I prefer with repairs, Bobby's delivery gets me out the door with a good feeling. I'm confident I'm in good hands and that's a lot to say in the car business! More

Outstanding Customer Service I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their servi I am always very pleased with the customer service I receive from Infiniti. This is my second purchase of a new vehicle from Infiniti and their service is exceptional. More

GREAT Service The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time! The BEST Service Dept. EVER! Always a pleasure to go, even during these crazy times. They make you feel like your part of the family every time! More

Great experience. I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis I made an appointment and took in my QX-60 for an ABS brake recall. This same issue was addressed by another dealership two weeks earlier. Bobby Davis provided me fantastic customer service, explained everything, and answered all my questions. While I waited, a rock chip to my windshield was repaired. My recall issue was completed in a relatively short period of time and I was on my way. I will recommend Bobby Davis and Infiniti of Austin. More

Great Service I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering ad I really appreciate the loaner car, ease of communication and flexibility at Infiniti. Briana did a great job coordinating my service and offering advice and she has a super positive attitude, too! More

Great experience from start2finish! All questions asked professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!! professionally answered & handled. Already look forward to next visit. Nice to feel my patronage is appreciated. Barista awesome 2!! More

service rocks Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have Bobby in Service is awesome! Never had a service guy like him. He treats me as if I am his only customer :) He goes above and beyond and I never have to wait in a waiting room! More

Service is top notch, and they gave my husband and iced coffee at his visit. Now he will never complain when I ask him to take my vehicle for an oil change. coffee at his visit. Now he will never complain when I ask him to take my vehicle for an oil change. More

Oil change Great customer waiting area. Communication was timely when vehicle service was completed. Friendly as always. Performed inspection informing me of any Great customer waiting area. Communication was timely when vehicle service was completed. Friendly as always. Performed inspection informing me of any issues and sent a text More