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Austin INFINITI - Service Center
Austin, TX
531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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531 Reviews of Austin INFINITI - Service Center
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April 10, 2019
Awesome Service I was looking to modify my 2015 Q50 with aftermarket STILLEN products. The parts Manager was very knowledgeable and helped me to select the parts I wa I was looking to modify my 2015 Q50 with aftermarket STILLEN products. The parts Manager was very knowledgeable and helped me to select the parts I was looking for. The service department did a great job of installing the products at a price that was comparable to other shops that quoted the work. I recommend you check them out if you have not already. More
by EPYCQ50
Employees Worked With
Bobby Davis, Craig Isaacs
April 08, 2019
Routine Service Great customer service, quality work, and the loaner car was really nice. The automatic washer damaged my front plate again, but it was immediately fi Great customer service, quality work, and the loaner car was really nice. The automatic washer damaged my front plate again, but it was immediately fixed when I brought it back, so there's nothing to complain about as far as I'm concerned. My only real gripe was how excessively expensive everything was, but I guess I should expect that when i go through a dealership. However, I was overall very satisfied with my experience. More
by Arkraiss
Employees Worked With
Monte Reger
April 04, 2019
Pleasant I worked with Chris and he was extremely pleasant. The whole experience was quick and painless and I’d do it again. Thanks Austin Infiniti. I worked with Chris and he was extremely pleasant. The whole experience was quick and painless and I’d do it again. Thanks Austin Infiniti. More
by Sh-Landa
Employees Worked With
Chris Hamm
April 03, 2019
Always excellent service Dave Hendricks is wonderful! He makes every service visit easy and informative. He gives me the detailed answers to my car's needs, when I want it, Dave Hendricks is wonderful! He makes every service visit easy and informative. He gives me the detailed answers to my car's needs, when I want it, and gets me out the door quickly, when that is what I need. That is why I've been a loyal Austin Infiniti customer for so many years! More
by nancyr
Employees Worked With
Dave Henricks
April 02, 2019
Best customer service I have seen at a dealership I would recommend service here, they have an excellent lounge. Also, the employees are kind and knowledgeable, and the rates are fair. Get service her I would recommend service here, they have an excellent lounge. Also, the employees are kind and knowledgeable, and the rates are fair. Get service here! More
by carguy123
Employees Worked With
Lily Lindsey
April 02, 2019
Amazing Service Department I recently purchased a CPO Infiniti from them, and had my first (free) scheduled service routine with them. Their service department is fast, honest, I recently purchased a CPO Infiniti from them, and had my first (free) scheduled service routine with them. Their service department is fast, honest, and delivers great work. More
by Techie08
Employees Worked With
Chris Hamm
April 02, 2019
excellent service He is always very helpful and friendly. Gives me advice on what I should be done on my car. Just great service. Never had an issue with the service. He is always very helpful and friendly. Gives me advice on what I should be done on my car. Just great service. Never had an issue with the service. More
by Texas123
Employees Worked With
Dave Henricks
April 01, 2019
Very easy As always it was a pleasure dealing with the staff at Infiniti! They are always friendly and make each person feel very important!! I would definitely As always it was a pleasure dealing with the staff at Infiniti! They are always friendly and make each person feel very important!! I would definitely refer my friends and family! More
by danamarkes
Employees Worked With
Bobby Davis
March 29, 2019
Express Oil change This was my first visit to this Infiniti Austin. My '09 G37x has always been serviced by Infinity dealers. Infiniti Austin met my standard of expect This was my first visit to this Infiniti Austin. My '09 G37x has always been serviced by Infinity dealers. Infiniti Austin met my standard of expectation: Professional, Clean, Respectful. Lily did a great job fitting me into the schedule on a busy day. I will be back. More
by Drhalljr65
Employees Worked With
Lily Lindsey
March 26, 2019
Bobby Davis Bobby took great care of me and my vehicle as always. I waited in the lounge while the work was being done and he kept me abreast during this time. Bobby took great care of me and my vehicle as always. I waited in the lounge while the work was being done and he kept me abreast during this time. More
by robbie mayfield At me com 1119
Employees Worked With
Bobby Davis
