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Austin INFINITI - Service Center
Austin, TX
531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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531 Reviews of Austin INFINITI - Service Center
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May 01, 2018
Service Center Review I’ve always had a great experience dealing with Chris Hamm in servicing my vehicle. He’s polite, knowledgeable and always willing to help in any way h I’ve always had a great experience dealing with Chris Hamm in servicing my vehicle. He’s polite, knowledgeable and always willing to help in any way he can! More
by Lindsey S
Employees Worked With
Chris Hamm
April 22, 2018
Best friendly service! Always friendly service! They do a great job with servicing the car and also washed it. Everyone is friendly. The waiting room is always clean. I reco Always friendly service! They do a great job with servicing the car and also washed it. Everyone is friendly. The waiting room is always clean. I recommend them to anyone. More
by jndemel
Employees Worked With
Dave Henricks
April 21, 2018
Great service Chris was very helpful getting our 2017 Q60 serviced. Car was finished quicker than expected and all repairs done well. Nice wash job too. Thanks. Chris was very helpful getting our 2017 Q60 serviced. Car was finished quicker than expected and all repairs done well. Nice wash job too. Thanks. More
by Dhgrimes
Employees Worked With
Chris Hamm
April 18, 2018
Awesome. My experience was awesome, from Chris in the Service Department to the nice young lady who made my Latte.......Waiting Room as great and before i even My experience was awesome, from Chris in the Service Department to the nice young lady who made my Latte.......Waiting Room as great and before i even got settled in they were calling to say my car was ready. Thank you for the vaccum and ash..... More
by Lynn G
Employees Worked With
Chris Hamm
April 09, 2018
You pay for service The staff at Infinite has always been great. I would recommend for new/used car sales but would say shop for service..The service guys are all excelle The staff at Infinite has always been great. I would recommend for new/used car sales but would say shop for service..The service guys are all excellent as well and they are in the business of selling service. The cost for just about any repair or general maintenance is higher than if you take it elsewhere - $484 for spark plugs (really) when google said between $100-$300 depending on make and model. I spent just under $1,000 ($242 for parts and $740 for labor) for fairly basic maintenance and after I shopped each item I could have saved about $3 -$400. Although I did get a "free" car wash and loaner vehicle for the day that may be part of their pricing. This is not a complaint just felt like I overpaid so have lost a bit of trust in the service side of the equation and that they could be more competitive with their pricing. More
by Nicholas Smith
Employees Worked With
Nicholas Lefebvre
April 07, 2018
Consistent Excellence Consistently excellent service and experience. I am valued as a customer. I can trust Austin Infiniti to take care of my vehicle and be attentive to Consistently excellent service and experience. I am valued as a customer. I can trust Austin Infiniti to take care of my vehicle and be attentive to my needs. More
by Lena
Employees Worked With
Nicholas Lefebvre
April 06, 2018
Quick and easy Have been an Infiniti owner for the past 6 yrs; enjoy and appreciate the cars. Service has always been an easy process - quick and efficient. Austin I Have been an Infiniti owner for the past 6 yrs; enjoy and appreciate the cars. Service has always been an easy process - quick and efficient. Austin Infinity service dept continues to meet those expectations. More
by June182011
Employees Worked With
Monte Reger
April 05, 2018
Always great From the helpful service, clean facilities, quality loaners and impeccable wait area (with great snacks and drinks), I’ve always found my visits to be From the helpful service, clean facilities, quality loaners and impeccable wait area (with great snacks and drinks), I’ve always found my visits to be great More
by Weavermc
Employees Worked With
Dave Henricks
April 03, 2018
Great Service Always great service. Our service visits are always Fast, honest, reliable and dependable. Dave is the best! Thank you for all of your help Dave. Always great service. Our service visits are always Fast, honest, reliable and dependable. Dave is the best! Thank you for all of your help Dave. More
by Dydy
Employees Worked With
Dave Henricks
March 25, 2018
Great service Easy scheduling process, very nice loaner car, quick efficient service. Will definitely be taking my car back there! I especially liked getting an ema Easy scheduling process, very nice loaner car, quick efficient service. Will definitely be taking my car back there! I especially liked getting an email with a link to a tool to choose which service I wanted to do, and which could wait until later. Very handy! More
by Msjenhm
Employees Worked With
Dave Henricks
