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Austin INFINITI - Service Center
Austin, TX
531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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531 Reviews of Austin INFINITI - Service Center
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January 04, 2018
Oil Change Nic is the best service associate. Also, my car was cleaned so well my kids thought we had a new car. Lol Waiting area is always clean and love the sn Nic is the best service associate. Also, my car was cleaned so well my kids thought we had a new car. Lol Waiting area is always clean and love the snacks/drinks. More
by Snbb2008
Employees Worked With
Nicholas Lefebvre
December 29, 2017
Always a great experience Love the Austin dealership! It’s always a great experience. Bobby David always takes good care of me and my car. They acknowledge that you’re busy and Love the Austin dealership! It’s always a great experience. Bobby David always takes good care of me and my car. They acknowledge that you’re busy and make it fast, easy, and convenient. More
by Heather Hildebrand
Employees Worked With
Bobby Davis
December 23, 2017
Great as always I don't have time to write much of a review but I will sum up my feelings about this dealership with the following: I live a 2 hour drive from this d I don't have time to write much of a review but I will sum up my feelings about this dealership with the following: I live a 2 hour drive from this dealership. There is a dealership 15-20 minutes from my home. I choose to drive AT LEAST two hours and deal with Austin traffic when I could zip down the road to the closest Infinity dealership. I choose to have my car serviced at Austin Infinity. It's obviously not due to the convenience! More
by High expectations
Employees Worked With
Mark Bailey, Monte Reger
December 22, 2017
Bobby is always extremely kind and helpful!! I was there for an oil change, Bobby Davis is always extremely friendly & helpfull, & proffessional! I look forward to my visits, the waiting area is I was there for an oil change, Bobby Davis is always extremely friendly & helpfull, & proffessional! I look forward to my visits, the waiting area is extremely peaceful. More
by Marjan65
Employees Worked With
Bobby Davis
December 13, 2017
Always great service Thank you Chris for always ensuring a pleasant visit. He is very through about the service being done and offering overall status of my vehicle. Thank you Chris for always ensuring a pleasant visit. He is very through about the service being done and offering overall status of my vehicle. More
by Nyladam1
Employees Worked With
Chris Hamm
December 10, 2017
Great service I have worked with Monte for years and he does a great job keeping me up to date with the progrerss of my car. Thanks! I have worked with Monte for years and he does a great job keeping me up to date with the progrerss of my car. Thanks! More
by Leeboyd512
Employees Worked With
Monte Reger
December 05, 2017
Stellar Service! The service I receive from Austin Infiniti, and specifically, Nick Lefebvre, has always been excellent and this time was no exception. My car is now The service I receive from Austin Infiniti, and specifically, Nick Lefebvre, has always been excellent and this time was no exception. My car is now 11 years old and I have no doubt it will run another 11. I thought about replacing it with another make of car, but I don't want to change service departments! More
by sbl
Employees Worked With
Nicholas Lefebvre
December 02, 2017
Great Service Team Dave in service is the best whenever I come in for my service needs. Tony always makes sure I’m helped when I purchase my parts He is Awesome Dave in service is the best whenever I come in for my service needs. Tony always makes sure I’m helped when I purchase my parts He is Awesome More
by Feliciadan
Employees Worked With
Dave Henricks, Tony Miano
November 29, 2017
Nic's the man If you need your car serviced go to Nic. He's very helpful and always goes the extra mile. In fact just a couple of days ago he helped me get a hawk o If you need your car serviced go to Nic. He's very helpful and always goes the extra mile. In fact just a couple of days ago he helped me get a hawk out of my car. Couldn't ask for more. More
by Chase Rowland
Employees Worked With
Nicholas Lefebvre
November 28, 2017
Always Taken Care of Me Kenny my service advisor knows I like driving the cars as loaners, but gave me an option to choose a car or a QX80 which to my surprise was just wonde Kenny my service advisor knows I like driving the cars as loaners, but gave me an option to choose a car or a QX80 which to my surprise was just wonderful to drive. Being a much taller person, the extra room in the loaner was wonderful, and opened my eyes to having options. I appreciate having options and I appreciate how Kenny takes great care of me and my G37 is running beautifully after this last service. More
by Halamuda
Employees Worked With
Kenneth Collins
