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Austin INFINITI - Service Center

Austin, TX

4.8
531 Reviews

531 Reviews of Austin INFINITI - Service Center

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October 11, 2017

Great Service Every Time! I drive a lot for my job and need to have my vehicle serviced quite frequently. I can’t imagine any other dealership having better customer service an More

by Filmore04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 13, 2017 -

Austin INFINITI responded

Thanks so much for letting us know how we're doing and helping to spread the word about our location. It's our ultimate goal to be seen as number one in the industry and we're so happy to have earned your recommendation and business. :) Thank you again and we'll see you next time. -The Team at Austin INFINITI

October 11, 2017

Very easy and efficient process Kenny is very professional and took the time to listen and through in explaining the process. the work was done same day. i very happy with the result More

by kghanem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 13, 2017 -

Austin INFINITI responded

When you're happy, we're happy. :) Thanks for taking the time to share your visit with us in a review and we look forward to seeing you next time. -The Team at Austin INFINITI

October 10, 2017

Awesome Michelle is outstanding! She is very professional and accommodating. Service was provided as promised and on time. Will definitely return. Extreme More

by aos105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Colton
Oct 11, 2017 -

Austin INFINITI responded

We're so happy to hear this as it's always our goal to send customers off with a smile. Thank you for taking the time to write a review about your experience we look forward to having you back next time. -The Team at Austin INFINIT

October 05, 2017

The vehicles and service keep us coming back We're driving our 3rd and 4th Infinitis for our household. That's no accident. We're repeat customers because of the value of our vehicles, and the More

by R&A Lucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
Oct 07, 2017 -

Austin INFINITI responded

Raegan, your support of the brand and our location means the world to us. Our staff is committed to delighting our customers every day and we appreciate you taking notice. We look forward to serving you for many more visits. All the best, -The Team at Austin INFINITI

October 03, 2017

Great Experience at Austin Infiniti with Nick Lefebrve! I've been a customer of Austin Infiniti with Nick Lefebrve for over 10 years. Nick is extremely professional, very responsive, really knowledgeable, a More

by AustinInfinitiOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Oct 03, 2017 -

Austin INFINITI responded

Thank you for taking the time to let us know how we are doing. We believe that business is all about people and the greatest compliments we can receive are those that highlight our staff's commitment to deliver the best possible service. :) We appreciate your support as a customer throughout the years more than you know and we look forward to serving you next time. -The Team at Austin INFINITI

October 03, 2017

Excellent Service 1.knowable staff 2. Excellent Customer Service 3. Quality work 4. Reasonable wait time with a customer lounge that offers complimentary drinks and More

by Scott 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Oct 04, 2017 -

Austin INFINITI responded

1. Thank you so much for the great review! We take pride in hiring a friendly, professional team. 2-3. Our customer's are pretty excellent, too. ;) They deserve the best! 4. We're very happy to know that you enjoyed the added amenities. We appreciate the compliments more than you know and look forward to seeing you next time. :) -The Team at Austin INFINITI

September 29, 2017

Nick Lefebrve is THE BEST Service Adviser! Great service! I always trust Nick:he is extremely knowledgeable, responsive, customer focused, and scrupulously honest. The outstanding service provi More

by ksatrauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
Sep 30, 2017 -

Austin INFINITI responded

We're so happy to read reviews like yours! This is exactly how we want every customer to feel when they visit us and knowing that Nick has made the difference in your experience makes us beyond proud. Thanks so much for sharing and we look forward to seeing you next time. -The Team at Austin INFINITI

September 28, 2017

Excellent! So happy to have Monti Reger back at the dealership. He is pleasant and a complete professional. My husband and I really missed him when he was not More

by Ewholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
Sep 30, 2017 -

Austin INFINITI responded

Monte is truly one of our MVPs and we're so happy to call him ours again. :) We appreciate the stellar review and want to thank you for your dedicated business. We look forward to serving you next time! -The Team at Austin INFINITI

September 28, 2017

Excellent service Thank you for your your continued excellent customer service! Enjoy working with Chris and the team. Highly recommend the service team at Infinity! More

by ziegelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hamm
Sep 30, 2017 -

Austin INFINITI responded

You're more than welcome, we're always here to help! Thanks a bunch for the reviewing praising out team. :) We'll see you next time. -The Team at Austin INFINITI

September 24, 2017

Always the best service. Always. Infiniti has top notch employees, especially their service department. I can always count on Kenny. Always. There's nothing I wouldn't trust this depa More

by Tslappey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Collins
Sep 25, 2017 -

Austin INFINITI responded

Wow, Tracey. Your review speaks volumes to our team's dedication to customers like you. :) Building long lasting relationships is our ultimate goal! Thank you so much for taking the time to share your thoughts in a review and we look forward to serving you next time. -The Team at Austin INFINITI

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