Austin INFINITI - Service Center

First Class Austin Infiniti Service is always first class. They provide you with an equal loaner car, complete all the work in a timely manner with great communi Austin Infiniti Service is always first class. They provide you with an equal loaner car, complete all the work in a timely manner with great communication along the way and always give me my car back cleaner than when I gave it to them! Even once my warranty is up I will continue to take my Infiniti to them for all my service needs! Austin Infiniti Service is the benchmark for all Service departments to live up to. We have had a Mercedes, Porsche, Jaguar, you name it and none can compare. More

Excellent Great service. Always timely and complete . Good price. I always get the best service at Austin Infiniti. Nick keeps my car in top shape. I have Great service. Always timely and complete . Good price. I always get the best service at Austin Infiniti. Nick keeps my car in top shape. I have nothing to complain about. More

Great service My Service Representative-Mr. Dave Hendricks has been outstanding each and every time I have been in Infinity in Austin, TX. When he has given me a c My Service Representative-Mr. Dave Hendricks has been outstanding each and every time I have been in Infinity in Austin, TX. When he has given me a cost it is that cost or in some cases less. The time to get the work done has been right on the time I was given. The entire team there in service has been professional and very customer friendly and ready to help anyone that walks or drives up. Much appreciated! More

Great service as always! My service rep was on vacation but his replacement was equally experienced, professional and very nice. Service was performed quickly and they washed My service rep was on vacation but his replacement was equally experienced, professional and very nice. Service was performed quickly and they washed my car. More

All 100% Came in for an oil change and was ready pretty dang quick. Also my first visit post Steve. Monte is as close as I’ll get and he did a great job. See y Came in for an oil change and was ready pretty dang quick. Also my first visit post Steve. Monte is as close as I’ll get and he did a great job. See y’all in 3750 miles! More

Excellent Service There hasn't been many times where I felt like I received good service at a dealership. I actually feel like I usually get taken advantage of and I'v There hasn't been many times where I felt like I received good service at a dealership. I actually feel like I usually get taken advantage of and I've never written a positive review on a dealership-ever, until now. The Service Advisers either act like they're doing you a favor or you're interrupting their day. Not with Chris Hamm. I was out driving around when my breaks starting making a loud scraping noise so I arrived without an appointment and Chris got me in right away. He was able to tell me what was wrong with my car within 30 minutes. I knew I would need new breaks soon and Chris made sure I got in and out within 1.5 hours, which included an oil change and car wash. He was so warm and professional and acted like I was the most important person at that time. He even made sure I had a loaner car for an important meeting I had and took the time to show me the functions within the car. Can you believe that a Service Adviser has never cared enough to show me the functionality of a loaner car? When you go- ask for Chris Hamm. More

Easy and fast Arrived and got taken care by the valet who then lead me to Nick. He got the technician to look at the problem, figured it out and got me a loaner. P Arrived and got taken care by the valet who then lead me to Nick. He got the technician to look at the problem, figured it out and got me a loaner. Picking up was quick too. A signature and I was out of there. More

Good experience Glad that an express service is available. Washing customers vehicle is a plus. More discounts would be nice on services. Lobby is always pleasant and Glad that an express service is available. Washing customers vehicle is a plus. More discounts would be nice on services. Lobby is always pleasant and is very much appreciated. More

Great service I scheduled my service and everything went very smooth. Loaner was ready and good reports from service manager. I think the costs for simple air fil I scheduled my service and everything went very smooth. Loaner was ready and good reports from service manager. I think the costs for simple air filter changes are exorbitantly high so I choose to do that at home saving $130 for the cabin filter change and $70 for engine air cleaner filter More

Always fiendly and fair I have 2 Infinitis, One is a 2004 FX 35 the other a 2012 M 37. I have had my cars serviced at Austin Infiniti since I have owned them. I am always sa I have 2 Infinitis, One is a 2004 FX 35 the other a 2012 M 37. I have had my cars serviced at Austin Infiniti since I have owned them. I am always satisfied with the service and now the e-mail I receive listing any needs the cars have and a service plan makes it so convenient and easy to order what the cars need. They are always prompt and fair and make sure my cars run at their best all of the time. More