Austin INFINITI - Service Center

Excellent Customer Service. Dave did an amazing job. Scheduling was easy. Dave was awesome and has always been with keeping me informed on what was going on and also recommending the right service that Scheduling was easy. Dave was awesome and has always been with keeping me informed on what was going on and also recommending the right service that was needed. I appreciate that Infiniti replaced my alloy wheel that had paint peeling at no cost to me. More

Great Service! At one of my service visits, "Sweet vehicle" was written on the service sheet by the technician. I loved that the person working on my car had an app At one of my service visits, "Sweet vehicle" was written on the service sheet by the technician. I loved that the person working on my car had an appreciation of the car. This appreciation is reflected in the excellent quality of work and level of care provided by the service department. When my sweet vehicle needs service I always call Nick, he is very thorough and great to work with. More

Best Customer Service Always a good experience!! Always efficient!! Always on time!! Perfect lounge to wait in. I will buy another car from Infiniti, because of the excelle Always a good experience!! Always efficient!! Always on time!! Perfect lounge to wait in. I will buy another car from Infiniti, because of the excellent service!! More

Great service as always! Austin Infiniti always delivers when it comes to servicing my vehicle. Kenny made my service visit smooth and efficient. I was in for an express oil c Austin Infiniti always delivers when it comes to servicing my vehicle. Kenny made my service visit smooth and efficient. I was in for an express oil change and as always, they delivered. I rolled in with both of my maintenance lights and tire pressure light on. Not only was I was done within the promised time but they explained my tires were all just low due to the weather changes. And I love the complimentary car wash. I will continue to have all my service and tire needs at Austin Infiniti. More

Quick service! I dropped in without an appointment and they got me in and out within a reasonable amount of time. They were able to take care of everything. I dropped in without an appointment and they got me in and out within a reasonable amount of time. They were able to take care of everything. More

Service. Dave was great. He was knowledgeable, helpful. All my questions were answered professionally. I am always pleased with the service provides by Infin Dave was great. He was knowledgeable, helpful. All my questions were answered professionally. I am always pleased with the service provides by Infiniti of Austin. Phyllis Chmielewski More

Great service Department! My sister was going to purchase a Q80 but felt like the sales people were really rude and ended up going with e Mercedes. When it was time to trade My sister was going to purchase a Q80 but felt like the sales people were really rude and ended up going with e Mercedes. When it was time to trade in my car I experienced the same issue with the sales people at Infiniti but ended up buying a used Infiniti with another dealership. My vehicle was making funny noises and so I brought it in. I was fully taken care of by Kenneth who was very nice and helpful. He was really pleasant to work with, and really made me feel like I was in good hands. So I would never recommend anyone purchase a vehicle at Austin Infiniti but the service department is amazing! More

Fast friendly oil change Five star service!!! I went first thing in the morning for a quick unscheduled oil change. Waiting area is super nice with treats and beverages. T Five star service!!! I went first thing in the morning for a quick unscheduled oil change. Waiting area is super nice with treats and beverages. They also verified that everything else in car was okay. Car was washed and vacuumed. More

Quick, Friendly always a pleasure Excellent as always!Austin Infiniit always goes out of their way to make every visit seamless. They always get me in quick and out fast. Excellent as always!Austin Infiniit always goes out of their way to make every visit seamless. They always get me in quick and out fast. More

Seamless Kenny Collins provided me with the utmost personable and professional customer service making my visit to Austin Infiniti a seamless one. I am appreci Kenny Collins provided me with the utmost personable and professional customer service making my visit to Austin Infiniti a seamless one. I am appreciative of his knowledge and patience throughout the entire process! More