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Austin INFINITI - Service Center

Austin, TX

4.8
531 Reviews

531 Reviews of Austin INFINITI - Service Center

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July 24, 2022

Dave always takes great care of me, and was able to give me a loaner car at the last minute. I so appreciate him and the team at Austin Infiniti. More

by MMBennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
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Jul 27, 2022 -

Austin INFINITI responded

MMBennett, we are so appreciative of your generosity and support! We love having amazing people like Dave on our team, and we will be sure to relay your kind words to him. Thank you for choosing us to service your vehicle, and please let us know if there is anything you need in the future! :) - The Team at Austin INFINITI

More
April 12, 2022

Everyone was professional and courteous. The work was done right, they completed the repairs promptly. More

by sdtavitas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lefebvre
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Apr 12, 2022 -

sdtavitas responded

Thanks Austin Infiniti for the great customer service on our Q50

Apr 13, 2022 -

Austin INFINITI responded

Thank you for your kind and supportive words towards our team! We feel so lucky to have been given the opportunity to assist you, and we hope you will give us a call if there is anything we can do to assist in the future. :) - The Team at Austin INFINITI

March 15, 2022

Very well organized. Professional, knowledgeable,conscientious and well trained. Staff is customer user friendly and attentive. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Anthony, Mark Bailey, Monte Reger
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Mar 15, 2022 -

Austin INFINITI responded

Bob, we appreciate this wonderful review! Thank you for choosing us to serve you and we'll see you next time. :) - The Team at Austin INFINITI

March 13, 2022

Courteous prompt reliable service. Consultants are knowledgeable. Location in North Atx is very accessible & clean. More

by Czam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Aldaz-Flores
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Mar 14, 2022 -

Austin INFINITI responded

Czam, it was our pleasure to serve you. Thank you for taking a moment out of your day to share this generous feedback! :) - The Team at Austin INFINITI

March 02, 2022

Austin Infiniti has always been great to work with. Been taking my Q50 there since I bought it and I love their inspections and video walk around for any items needing attention. More

by Doug L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Henricks
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Mar 08, 2022 -

Austin INFINITI responded

Doug, we're so happy to hear that you had an amazing experience! Thank you for allowing us to assist you with your Q50's needs. :) - The Team at Austin INFINITI

February 17, 2022

Alan is my sales person, will buy from him and the dealer ship is awesome, I will buy another infinite there, for sure. More

by angelcraton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan DeHoff, Jon Simmons
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Mar 08, 2022 -

Austin INFINITI responded

Angel, thank you for your words of encouragement and support for Allan! We really appreciate you, and congratulations on your new vehicle! :) - The Team at Austin INFINITI

February 03, 2022

Quality service, nice comfortable lounge with complimentary coffee or soda, snacks, wifi, mother's room. Fabulous customer service. Seamless from the salesman to finance personnel, to accessory o More

by steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
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Mar 08, 2022 -

Austin INFINITI responded

Steph, we're so happy to hear that you had an amazing visit! Your compliments mean more than you know, and we are very thankful to have you as our client. Come see us again soon! :) - The Team at Austin INFINITI

November 09, 2021

I always receive amazing service. Would not take my car anywhere else. Thank you to Monte, he always goes above and beyond! More

by lalitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
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October 28, 2021

We have had excellent service at Austin Infiniti, that is what keeps us coming back to the dealership. More

by DeeDee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Reger
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October 15, 2021

Juan was Terrific!!! Wen in for service and refinance of vehicle. Jon explained everything in detail. More

by nmercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lujan, Jon Simmons
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