Austin INFINITI - Service Center

Always fantastic service, pleasure to do business with. Got my car in and out in less than an hour. They know how to treat customers. Got my car in and out in less than an hour. They know how to treat customers. More

Receive excellent service and friendly I feel I get treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. treated exceptional. Excellent dealership we have. We have had 8 Infiniti's and planning on another QX 60. More

Nick ~ Always a delight to work with you! I feel a great deal of trust whenever I bring my car in for any kind of service. Thank you! deal of trust whenever I bring my car in for any kind of service. Thank you! More

Service was fast and problem was resolved. I never had to go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. go inside the building. Nick was so amazingly helpful. Communication was timely. I received a loaner car so that I was not at all inconvenienced. More

My service advisor was Jon Simmons. He was excellent. Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the fron Very courteous, respectful, considerate, and extremely helpful. While waiting, there were customers not wearing a facemask. When I talked to the front desk rep about it, she explained her manager said it was ok as long as the person “kept to themselves”. This upset me. Everyone inside is required to keep to themselves. The law says “everyone” must wear a mask inside a business AND stay 6 feet apart. The signs at the dealership stated masks were required. Why do this but not enforce it? This jeopardizes mine and everyone else’s health and safety. More

Thanks to Monte Reger for always providing excellent service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. service and his attention to details when servicing my cars. From 1999 to present your service dept has been excellent. More

Nick is awesome! He always takes great care of us when we come in for service! He explains everything, so we know what’s going! we come in for service! He explains everything, so we know what’s going! More

16 Year Relationship! I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer rec I Purchased my first FX 30 back in 2004. I’ve bought two other models since then and I always use the service department for my vehicle’s Dealer recommended factory maintenance. I’m very happy with the service department and I appreciate my long-standing relationship with Dave Henricks.. More

Great service This was my first visit as I am new to Austin. Bobby Davis did an excellent job. All was handled professionally and on time. They have another custome This was my first visit as I am new to Austin. Bobby Davis did an excellent job. All was handled professionally and on time. They have another customer. I will return. More

Express service Everything went well. I was happy they discovered my battery needed replacing and I appreciated how clean the car was when they returned it. Thanks. Everything went well. I was happy they discovered my battery needed replacing and I appreciated how clean the car was when they returned it. Thanks. More