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Austin INFINITI - Service Center
Austin, TX
531 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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531 Reviews of Austin INFINITI - Service Center
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June 08, 2020
Great customer service. Finished even faster than I expected! So glad I bought an Infiniti here. Looking forward to future visits because of the good experience. expected! So glad I bought an Infiniti here. Looking forward to future visits because of the good experience. More
by Shannon in Austin
Employees Worked With
Latoya Valdez
June 06, 2020
Committed to Excellence We have been greatly impressed with the overall Infiniti experience from sales, to delivery, to service and follow up. This dealership is top notch an We have been greatly impressed with the overall Infiniti experience from sales, to delivery, to service and follow up. This dealership is top notch and clearly out to please their customers. Well done! More
by thewendlands
Employees Worked With
Monte Reger, John Fisher, LT Sanchez
May 30, 2020
Great service, great prices, easy experience. After 13 months of owning my Infiniti having it serviced at Austin INFINITI was a great experience. I went ahead and preemptively took care of the After 13 months of owning my Infiniti having it serviced at Austin INFINITI was a great experience. I went ahead and preemptively took care of the spark plugs because I know that with this thorough shop I can really rest easy knowing my car will continue to be reliable. Kind of excited to go back... but hopefully not too soon ; ) More
by Capitalism Chris
Employees Worked With
Bobby Davis
May 29, 2020
Service Excellent and timely service --punctual . Brianna was very pleasant and helpful to work with -took care of all details and updated us on all concerns Excellent and timely service --punctual . Brianna was very pleasant and helpful to work with -took care of all details and updated us on all concerns More
by Ash Chabra
Employees Worked With
Briana Sherrill
May 28, 2020
"Mr. Bobby Davis" THANK YOU BOBBY … YOU ARE AN AMAZING INDIVIDUAL AND IT WAS AN HONOR TO HAVE YOU AS MY SERVICE RERPRESENTATIVE !!! Thank you for everything, and I loo THANK YOU BOBBY … YOU ARE AN AMAZING INDIVIDUAL AND IT WAS AN HONOR TO HAVE YOU AS MY SERVICE RERPRESENTATIVE !!! Thank you for everything, and I look forward to dealing with you in the future … More
by mattlook59
Employees Worked With
Bobby Davis
May 27, 2020
Great service - convenient I have always had a good experience with Austin Infinity service. Their customer service reps are very professional and friendly. Have always stood I have always had a good experience with Austin Infinity service. Their customer service reps are very professional and friendly. Have always stood behind warranty items. Convenient on-line scheduling, loaner cars and on-line checkout takes the friction out of getting your car serviced. More
by TW
Employees Worked With
Bobby Davis, Chris Hamm
May 22, 2020
Great service! Latoya knew exactly what I wanted and got it done right away. Love how they send an inspection video and can pay online using a link. Perfect with this COVID times. Their café was also great! it done right away. Love how they send an inspection video and can pay online using a link. Perfect with this COVID times. Their café was also great! Got myself a mocha frappuchino. More
by Nik
Employees Worked With
Latoya Valdez
May 17, 2020
Dave Hendricks is our service rep. He always takes care of us! He is very knowledgeable and we’re usually in and out in the same day. He’s a pleasure to work with. of us! He is very knowledgeable and we’re usually in and out in the same day. He’s a pleasure to work with. More
by sandra
Employees Worked With
Dave Henricks
May 15, 2020
Very well done! Personal individual care was taken for not only me...but everyone else in the waiting room with me. Very genuine care from Monte and the whole team. Personal individual care was taken for not only me...but everyone else in the waiting room with me. Very genuine care from Monte and the whole team. Thanks. More
by ginnypalmer
Employees Worked With
Monte Reger
May 10, 2020
It was Awesome! The best customer service i have ever had at a Dealership. Briana really knows her stuff! They really do go above and Beyond. Thank you! The best customer service i have ever had at a Dealership. Briana really knows her stuff! They really do go above and Beyond. Thank you! More
by Dylan Talbert
Employees Worked With
Briana Sherrill
