Austin Subaru - Service Center

I bought a new Outback in 2022, when I needed the long hauling capacity. I loved the car, especially its responsive acceleration. In 2025 I no longer needed the longer Outback, and traded it for a Cross hauling capacity. I loved the car, especially its responsive acceleration. In 2025 I no longer needed the longer Outback, and traded it for a Crosstrek. I have been happy with all my dealings at Austin Subaru. They are friendly and accommodating, and easy to work with. They even provided a free Lyft ride home and back during my last service visit. I highly recommend them. More

Zach and the mechanics did a great job. Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you! Oil change and tire rotation. The video provided is great. Fast, friendly, and efficient. I was in and out within an hour. Thank you! More

I have yet to have anything less than an exceptional experience at Austin Subaru. I brought my mom with me for my most recent appointment so we could do some shopping after. They got my service complete experience at Austin Subaru. I brought my mom with me for my most recent appointment so we could do some shopping after. They got my service completed in half the quoted time and we enjoyed coffee and a chat while we waited. I love the dealership almost as much as I love my Outback. More

Dealership is great. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day. More

I purchased my car here and I get my car serviced here. They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a They are amazing. Great customer service!! Drop off and pick up is fast and easy. When my car is getting serviced, they text with updates.and send a video showing everything that looks good and sometimes if something needs attention or service, they send a video showing why. That for me, everything! More

Austin Subaru is by far the best auto experience. Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them c Ever since I bought my Outback from them in 2019, I've received the most straight-forward and reliable service for the past 70K miles. I trust them completely. More

Austin Subaru is one of the busiest dealerships in the nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as y nation, AND it’s #1 in customer service dealership in the USA. Everyone is treated like royalty -the red carpet is always out. The communication as your car is serviced is in real time. I have bought 2 Subaru’s from this dealership. The service is stellar in all departments. Customers are priority before all else. Vinny was my service rep, and CODY FROSTEX is amazing! He e is the glass contractor, and his customer service is impeccably stellar. Forget Allstate, you are in good hands with Austin Subaru! More

I always enjoy getting my car serviced at Subaru. In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to wai In the past, with other dealerships, I was reluctant to get my car serviced there. With Subaru, it's a pleasant experience, from scheduling, to waiting in the cafe and/or free ride service to/from my house when longer service is needed. Shout out to Ariel De Jesus, bad-xxx woman service advisor, she was the icing on the cake and hope to have her again (professional, timely and a joy to deal with....thank you!). More

Only place I have been able to trust with my car maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. maintenance and repairs. The staff is always very responsive, has great customer service and make sure you have what you need. More

Best service and waiting room one could possibly imagine. So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehic So much so I don't even mind waiting there for my car, I bring my laptop, get some work done and get some free coffee. The folks working at the vehicle intake, reception, the account managers, literally everyone you interact with is WONDERFUL. More