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Austin Subaru

4.9

395 Lifetime Reviews

8100 Burnet Road, Austin, Texas 78757
Call (512) 220-0930

Top Reviewed Employees

Danny Sosa, Finance Manager, Austin Subaru

Danny Sosa

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Craig Ritchie, Service Advisor, Austin Subaru

Craig Ritchie

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stephanie Auld, Finance Manager, Austin Subaru

Stephanie Auld

Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
William  Heller, Service Consultant, Austin Subaru

William Heller

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

January 19, 2019

"Service"

- Rebfm818

Service was done in a very timely manner. Service advisor even checked for any updates. By far the best dealership experience I’ve ever had has been with Subaru.

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Employees Worked With

Joseph Martinez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 17, 2019

"It arrived early."

- Roberts, C78739

Got the call from Jay that the Forrester had arrived early (really early). Got scheduled to meet that day. Jay made it easy on doing the trade in. Meet Adam to go over the final accessories install and schedule that and the schedule to meet with Jesse to walk through the New features on the Forrester. Then meet with the nicest lady in finance (sorry I am bad with names) She made the paperwork go smoothly. So overall everyone made this experience excellent.

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Employees Worked With

Jay Hall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Adam Massey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

January 13, 2019

"Routine Service plus minor issue "

- punkrockphil

As always superior service from Subaru. Craig was awesome. Outside of the routine service, I was having an intermittent sound issue that I could not track down. Even though they typically don't investigate those things, They went the extra mile and tried to isolate it. I even came back and did a test drive. But it looks like the issue was resolved. Thanks for all of the extra attention to my issue, as erroneous as it appeared to be. Subaru Service always makes me feel like I am their only customer. High Marks!!

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Employees Worked With

Craig Ritchie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Whomever was the service manager. I was told his name but don't recall it.

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Photos & Amenities

  • Free Loaner Cars
  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Quick Lube
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Pet Friendly
  • Television
  • Instant Financing
  • Automated Car Wash
  • Authorized Parts Store
  • Authorized Accessories Store
  • Shuttle Service