Austin Subaru - Service Center

We brought our Outback in for the first oil change yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneat yesterday and had a very good experience. The entire team was friendly and helpful, they even sent us a video of the inspection, we saw the underneath of our actual car. Pretty cool. I definitely recommend Austin Subaru. More

Saul was my service advisor and what I appreciated about him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my him is that he delivered on his word. This is our third Forester and I appreciated him throughly goong over the work they did, it was helpful for my peace of mind. More

I cannot think of one negative thing to say about my experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to experience with Austin Subaru. I bought my 2024 Outback in December 2023. It was stress free and they didn’t waste my time. I love that I was able to come back a couple of weeks later and have all the features explained to me again. It’s too much to remember on day 1! I just had my first oil change and service, and the experience has only gotten better. I was able to bring my laptop and work with complimentary snacks in the quiet room. It barely interrupted my day at all. I have always felt uncomfortable at dealerships and feel like most of them are ripping you off. My opinion has completely turned around with my first Subaru and my experiences at Austin Subaru. I am definitely a convert and recommend them to everyone I know. More

Had a pleasant buying experience and have always had stellar service appointments with Austin Subaru. stellar service appointments with Austin Subaru. More

I am very pleased with the service. Glad that I was taken care of quickly. Glad that I was taken care of quickly. More

Excellent service! Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I was experiencing. More

Super helpful and friendly employees starting with initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addressse initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addresssed with professionalism I. A timely manner. Good communication throughout our experience. More

Chris Sutton provided top notch customer service from dropping the car off to picking it up. We are very satisfied with the service and staff at our dealer. dropping the car off to picking it up. We are very satisfied with the service and staff at our dealer. More

Always a good experience visiting this place. Pleasant employees, professional, fast and high-quality service. Pleasant employees, professional, fast and high-quality service. More

I'm a first time client at Austin Subaru. I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with sna I'm impressed on how all the Subaru personnel work together for the each customer. As I sit in the waiting room which by the way is equipped with snacks, coffee, espresso made to order, I notice all the interactions between the dealer associates and the customers. Each associate interacts with their customer by providing them with status on their vehicle. In my case Adriana was/is my contact and she provided me with most up to date information on my 21-point inspection and let me know when my vehicle was ready . Thank you, Adriana!! More