Austin Subaru - Service Center

I always enjoy a visit to Austin Subaru – everyone is pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. pleasant and professional and very helpful – and the cafe is a cool place to hang when needed. More

Excellent service, Kevin Mandujano kept me up to date concerning repair work and made sure car was finished in time for an appointment I had same afternoon. The customer lounge is upscale-- coffee/sodas concerning repair work and made sure car was finished in time for an appointment I had same afternoon. The customer lounge is upscale-- coffee/sodas, sparkling water, juice/snack food and comfortable seating. Was 105 degrees outside, and lounge was kept cool. Best car dealership I have ever dealt with. So good, in fact that although I have driven Rav4's for 27 years, I changed over to Subaru Forester due to dealership being much better. Customer care is not a buzz word there!! More

Highly Recommend! Joseph Mendoza was great to work with and really went above and beyond to get my vehicle serviced in a timely manner and ensure top quality. He also Joseph Mendoza was great to work with and really went above and beyond to get my vehicle serviced in a timely manner and ensure top quality. He also kept me well informed along the way about timing and any recommendations the technician suggested. It was a pleasure working with him and I would highly recommend him. More

Excellent work by Adam in service. He went above and beyond. I highly recommend Adam for your service needs He went above and beyond. I highly recommend Adam for your service needs More

I needed service done on my car here and I received excellent customer service. I felt like my needs were truly cared for and they made sure I had transportation to and from the dealership while I wait excellent customer service. I felt like my needs were truly cared for and they made sure I had transportation to and from the dealership while I waited for my car which was very important to me. I’m very grateful for their kindness and care. Would definitely recommend! More

A Majestic Dealership, We shipped our CrossTrek from Hawaii and needed to service our Lil Beast. From Service Check-In to the service manager Joseph Martinez, everyone provided absolutely beyond amazin Hawaii and needed to service our Lil Beast. From Service Check-In to the service manager Joseph Martinez, everyone provided absolutely beyond amazing Service, felt like royalty. The BEST CUSTOMER SERVICE ON THE PLANET! More

This was the first time I received a call from my service rep before my appointment to explain the details. My AC wasn’t cooling efficiently. Christian explained exactly what would happen and how much ti rep before my appointment to explain the details. My AC wasn’t cooling efficiently. Christian explained exactly what would happen and how much time would be needed. As the service was performed, he kept me updated, and the dealership was more than fair with the charges. Everything I requested was taken care of perfectly, even really efficient transportation to the dealership when my vehicle was kept overnight. The last dealership I dealt with was a total nightmare (not a Subaru dealership). I love my Crosstrek and am extremely happy with the service just completed. More

Best experience from customer service to actual repair of my vehicle. Highly recommend Austin Subaru. my vehicle. Highly recommend Austin Subaru. More

The greatest customer service I have ever received. The service advisors are truly top notch quality. The service advisors are truly top notch quality. More

Service is terrible. They have not touched my car for 5 weeks. It’s still sitting in the parking lot They have not touched my car for 5 weeks. It’s still sitting in the parking lot More