Back

Austin Subaru - Service Center

Austin, TX

4.9
676 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
View All Hours

676 Reviews of Austin Subaru - Service Center

Sort by
March 30, 2023

I had an excellent experience with the service department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendation More

by TeresaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mandujano
Mar 30, 2023 -

Austin Subaru responded

Teresa, it makes us smile knowing that your experience was nothing short of perfection! We're so happy to see that you enjoyed every aspect of your experience, and we cannot wait to share your words of encouragement with Kevin. Thanks for being part of our family! :) - The Team at Austin Subaru

March 23, 2023

Great service. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. More

by Tide
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Hoelscher III
Mar 30, 2023 -

Austin Subaru responded

Tide, thank you for the compliments! Those videos add such a cool touch to our service department, so we're glad to see you enjoyed them. If there is anything we can assist with in the future, please do not hesitate to reach out. We are always happy to help our awesome clients! :) - The Team at Austin Subaru

More
March 09, 2023

I love the people at Austin Subaru, both sales and service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austi More

by sharonbtate1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hall, Susan Moulton, Ethan Haycock
Mar 21, 2023 -

Austin Subaru responded

Thanks for the love, Sharon! We appreciate you making the drive out to see us, and we cannot wait to share your words of encouragement and support for our team. Let us know when we can welcome you back to assist - we're always here for you! :) - The Team at Austin Subaru

February 28, 2023

They are really competent and make time for me to get my car fixed as early as I needed it. They are friendly and wonderful to work with. More

by janicetyknewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
Mar 01, 2023 -

Austin Subaru responded

Janice, thank you for the compliments! We're delighted to see that your visit was nothing short of perfection. If there is anything we can assist with in the future, please do not hesitate to reach out! :) - The Team at Austin Subaru

February 17, 2023

My service advisor, Adriana Orozco, was super attentive and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was ref More

by rhb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco, Christian Perez
Feb 23, 2023 -

Austin Subaru responded

Rhb, it is wonderful to see that you had a service experience worth bragging about! Thank you so much for taking the time to leave this encouraging more for Adriana and Christian. It was a joy serving you, and we hope to see you again in the future! :) - The Team at Austin Subaru

February 17, 2023

I bought a Subaru several years ago because I really liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Carmona-Tama
Feb 23, 2023 -

Austin Subaru responded

Karen, it brings us joy to see that you have always had a superb experience with us! Thank you for being a Subaru fan, and for providing this friendly review for our team. We look forward to the next time you make it our way! :) - The Team at Austin Subaru

February 16, 2023

Hooray! Outstanding service! Professional and helpful staff! Thank you so much for all you do! More

by dottiehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Feb 20, 2023 -

Austin Subaru responded

Dottie, we could not have asked for a better compliment! The pleasure was all ours to assist, and we wish you nothing but the best. Thank you for being such an awesome client! :) - The Team at Austin Subaru

January 27, 2023

Austin Subaru is over-the-top THE best dealership. The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, More

by lknoblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crabb
Feb 08, 2023 -

Austin Subaru responded

On behalf of our entire team, thank you so much for this flawless review! We are beaming with joy to see that Adam delivered a truly exceptional experience, and we will be sure to commend him for his great work. If there is anything we can help with in the future, please do not hesitate to let us know. Thank you again and have a great rest of your week! :) - The Team at Austin Subaru

More
December 17, 2022

Austin Subaru continues to support the purchase process. Clayton LaJaunine really did an outstanding job helping me with a cracked windshield. Clayton sold me my 2022 Vehicle and followed up on helping me More

by Sargeno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney Grady
Dec 19, 2022 -

Austin Subaru responded

Sargeno1, words cannot describe how much we appreciate your generous feedback! On behalf of the entire team, thank you for your supportive words toward Clayton, Britney, and the rest of the team. We view our clients as family, so makes us proud to see that they provided an exceptional experience even after the sale. Congratulations on your sweet new ride, and happy cruising! :) - The Team at Austin Subaru

More
Dec 19, 2022 -

Sargeno1 responded

I haven't run into anyone that's not trying to be helpful. This particular dealership Austin Subaru is not like any other dealership experience I have ever had. I should know we have owned over forty cars in my lifetime and had many dealership experiences. Please don't stop what you are doing.

December 15, 2022

Love the team Britney was a great help they were super busy and still was able to get my car in for a service More

by Violet00219
Recommend Dealer
Yes
Employees Worked With
Britney Grady
Dec 15, 2022 -

Austin Subaru responded

Violet, thank you for providing this supportive review for Britney! We love seeing our hardworking employees get the recognition they deserve, and we will be sure to pass your friendly feedback on to her. We appreciate you choosing us and we look forward to your next visit! :) - The Team at Austin Subaru

...
4
...