Austin Subaru - Service Center
Austin, TX
676 Reviews of Austin Subaru - Service Center
I had an excellent experience with the service department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendation department. Love the video of the multipoint inspection! My service advisor was very helpful, explaining everything to me and making recommendations. More
Great service. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. Just realized that they also provide a short video showing the checking process. Arrange the rental car nicely. More
I love the people at Austin Subaru, both sales and service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austi service. They are gracious and efficient in all departments, really appearing to care that my experience is a positive one. I drive an hour to Austin to get their outstanding service after a stellar sales experience with Ethan Haycock. This long drive is not easy for me, a 78 year old woman, but it is worth it because of the confidence I feel that everything will be done correctly!! More
My service advisor, Adriana Orozco, was super attentive and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was ref and very responsive to all my questions and concerns. She was resourceful in addressing my repairs and flexible with drop-off and pick-up. It was refreshing to have a service rep. that demonstrated exceptional customer service! Rating A++ !! The extra plus is for Christian who filled in when I arrived after Adriana's work schedule to pick-up car. More
I bought a Subaru several years ago because I really liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks liked the car. I've taken the car exclusively to the dealership for service since I purchased. I have never had a bad experience. The intake folks are pleasant and helpful. The service is always done properly. The waiting area is a like a coffee shop. The whole experience is great. More
Austin Subaru is over-the-top THE best dealership. The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, The Service Department is five star. Particularly Adam Crabb, who goes above and beyond to assist his customers. He is professional, experienced, and respectful of his customers. And, he has the most pleasant personality. More
Austin Subaru continues to support the purchase process. Clayton LaJaunine really did an outstanding job helping me with a cracked windshield. Clayton sold me my 2022 Vehicle and followed up on helping me Clayton LaJaunine really did an outstanding job helping me with a cracked windshield. Clayton sold me my 2022 Vehicle and followed up on helping me with service. The sales staff treat you so well even after purchase. Thanks Austin Subaru! More