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Austin Subaru - Service Center
Austin, TX
677 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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677 Reviews of Austin Subaru - Service Center
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August 03, 2018
Satisfied customer Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was n Everything about the service was GREAT!....except for the time it took to get a part delivered - it took 9 days from start to finish. Everyone was nice and helpful whenever we would call with questions. More
by JeremyS
Employees Worked With
William Heller
August 02, 2018
An easy scheduled maintenance Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with Sunday service hours are great. I was in and out in less than an hour. Subaru staff were professional and friendly. I was pleased and surprised with the car wash coupon. More
by CClark
Employees Worked With
David Cabrera
July 31, 2018
love this place! Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason Everyone is so helpful and friendly. The waiting area is like sitting in my own living room. I have always had super fast and great service. No reason to go anywhere else! More
by Subi4ever
Employees Worked With
Sorry, I am bad at remembering names!
July 31, 2018
Expensive but worth it. Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, Willi Necessary replacement, installment and adjustment of shift mechanism and cooling system were performed correctly, and on time. Service manager, William Heller, was a very great help. More
by HDB
Employees Worked With
William Heller
July 31, 2018
Oil change I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I went in for a routine oil change. They were prompt in greeting me and had me in and out within less than an hour (I went around 1230pm so I figured I'd have a longer wait). The waiting area with complementary snacks and drinks is always clean and comfortable. Cost was pretty comparable to a chain oil change place but I had the comfort of knowing it was someone used to working on Subarus and the full complementary inspection included. Great experience as always. More
by Cslydon
Employees Worked With
Joseph Mendoza
July 29, 2018
Express service oil change and tire rotation Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it Busy, busy, but done within lunch hour. Couldn’t fix moonroof issue so must return with appointment. Quite happy with express service. Nice to know it’s open Sundays. More
by Foejoy
Employees Worked With
Joseph Martinez
July 22, 2018
Learned something about my Subaru I didn't know After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at After driving my Subaru for 1year + I learned from Austin Subaru how to update my navigation system. I had asked my salesman and service department at the dealership I bought it from and neither person knew how to do this. More
by Jim7448
Employees Worked With
John Rivera
July 21, 2018
Excellent service The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that The service provided by the people at Austin Subaru is Excellent, and is the main reason that I go to Austin Subaru for the majority of the work that I have done my Impreza. More
by J1968
Employees Worked With
Susan Moulton
July 18, 2018
Service, Accessory Modifications & Sales. My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional access My busy schedule changes hourly, Adam Massey along with John Martinez went above and beyond to get my car in for a routine service, additional accessory modifications and a huge customer service request (with help from Travis Pastrana) that far exceeded my expectations. Great job guys!! Matt S. More
by ms
Employees Worked With
Brent Baker, John Martinez, Adam Massey, Morgan Roberts, William Heller, Chris Dugas, Brittany Nelson
July 16, 2018
Routine Oil change and tire rotation In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very In and out in an hour or so. Time passed quickly in the great waiting room. From sales to service, employees at this dealership are friendly and very diligent. Would recommend them highly. More
by RogerS
Employees Worked With
Salvador Jaimes
