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Austin Subaru - Service Center
Austin, TX
676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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676 Reviews of Austin Subaru - Service Center
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June 18, 2018
Great customer service Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experie Awesome waiting area with fill coffee bar. I have not had a bad experience with any one in the service team. They are very focused on customer experience. More
by JamieK
Employees Worked With
Danny Sosa, Christian Perez
June 15, 2018
On time, friendly staff, nice lounge Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this d Service team was prompt, staff remembered me, perfect latte and dog biscuit! Employees seem to be happy in their workplace. So glad I bought at this dealership. More
by Tex 4
Employees Worked With
John Martinez, Masha Romanova, John Rivera
June 13, 2018
New cross trek - first service/oil change Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the Beautiful facility and customer lounge, excellent and prompt and professional customer service. First time to visit this location since I bought the car elsewhere. The purchase experience and the service experience were consistent in the fact they were both excellent. Love Subaru More
by Austingirl
Employees Worked With
John Rivera
June 09, 2018
First service experience Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership Excellent work and very friendly service. All good! I have had nothing but good experiences with Austin Subaru and definitely recommend the dealership for purchase and maintenance. More
by cwilson10
Employees Worked With
Adam Crabb
June 07, 2018
Car Died but Hope was Reborn in a New Car! I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news I started hearing a terrible grinding noise when I turned the key, and it scared me enough to make an appointment to service my car. The final news was bad--it was going to be too expensive to fix, and I decided I needed a new car. Luckily, I bought that last car at Austin Subaru and my salesman was in. He showed me several options, including 2018 models that were well priced because the 2019 ones were out. After discussions with my financial guy, my salesman looked for older cars with few miles and we found the perfect one for me. Everyone was helpful, ready and willing to do anything I needed and it all worked out in the end. Love the car, love Austin Subaru. More
by Subaru Suzuke
Employees Worked With
Roger Matthews, Adam Massey, Morgan Roberts, Susan Moulton, Lucas Cortines
June 05, 2018
Prompt and courteous Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross coun Called the dealer for an appointment and was in the next day. Stopped by and was out in 45 minutes so now my family is completely set for a cross country road trip to visit schools! More
by C. Stephens
Employees Worked With
Sean Schaefers
May 23, 2018
Great service , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. , took very good car of me as always. First choice when need any advice and/or work. Own three Subaru’s and usually get service done here. More
by Doug
Employees Worked With
William Heller, Salvador Jaimes
May 19, 2018
Fantastic! The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready e The express service team here is great! The guy who greeted me and took care of my paperwork was super friendly. My car got in quickly and was ready earlier than they had promised. I'll be back for sure! More
by SelahMarie
Employees Worked With
Dylan Claude
May 14, 2018
Extra Special Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovel Susan was an exceptional help to me, very knowledgible and more of a friend to me than a desk worker. The facilities are very accommodating and lovely. It was an excellent experience. More
by geejenny
Employees Worked With
Susan Moulton
May 13, 2018
The Service was good, timely and with respect to customer's I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. I had a good experience. They did the work that I was told in advance and no hidden surprises. I have no other concerns. Yusuf Ebrahim. More
by Yusuf Ebrahim
Employees Worked With
William Heller, Sophie Rosa
