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Austin Subaru - Service Center
Austin, TX
676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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676 Reviews of Austin Subaru - Service Center
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December 22, 2017
Road Trip Check Up. I am getting ready to go to Massachusetts for a new job and needed to make sure my vehicle was ready. I also needed to get a recalled airbag replaced. I am getting ready to go to Massachusetts for a new job and needed to make sure my vehicle was ready. I also needed to get a recalled airbag replaced. It was all done in under 2 1/2 hours. Te personnel there were efficient and kind. They also washed my 2010 Forester!! All fluids were filled and the oil changed. An inspection was done and the car is now ready. More
by bloosman1
Employees Worked With
Justin
December 21, 2017
Knowledgeable service well trained knowledgeable and very courteous service. Service technician explained the service done and explained it thoroughly. Also related future well trained knowledgeable and very courteous service. Service technician explained the service done and explained it thoroughly. Also related future needs for the next time I visit the dealership for service. More
by marie's forester
Employees Worked With
Adam Crabb
December 20, 2017
Ms. Moulton is a very exellent Service Advisor. Ms. Moulton, was very understanding, went beyond to make sure I got great service. She made me feel very comfortable at all times when we spoke. Tha Ms. Moulton, was very understanding, went beyond to make sure I got great service. She made me feel very comfortable at all times when we spoke. Thank you Ms. Moulton for your service. More
by Sandra
Employees Worked With
Susan Moulton
December 20, 2017
Enjoyable! I enjoy getting my oil change at Subaru. I have an old car and they take good care of it. Plus, I love my almond milk latte from the coffee bar and t I enjoy getting my oil change at Subaru. I have an old car and they take good care of it. Plus, I love my almond milk latte from the coffee bar and the spacious waiting area. And I appreciate that they are dog friendly! More
by suzyqgale
Employees Worked With
Sophie Rosa
December 13, 2017
Service advisor Joseph Martinez was excellent! My service advisor Joseph Martinez was incredible. He was thorough, patient, understanding, went above and beyond, he even stayed late for me to pick My service advisor Joseph Martinez was incredible. He was thorough, patient, understanding, went above and beyond, he even stayed late for me to pick up my vehicle. On top of all his excellent work, he called to follow up the next day and even returned my sunglasses I had left in the loaner vehicle. Thank you, Joseph, for making this an excellent experience! More
by mgonzalez5612
Employees Worked With
Joseph Martinez
December 11, 2017
Great service center The work I received for my vehicle was outstanding and done in a timely manner. Will was very helpful and informative. Even though it was not a Suba The work I received for my vehicle was outstanding and done in a timely manner. Will was very helpful and informative. Even though it was not a Subaru they took the time to fix my vehicle and take care of everything. More
by kls
Employees Worked With
William Heller
December 08, 2017
Great service with a posh new waiting lounge for customers! Great new customer waiting area. Oil changes are cheaper than where I've been going so will do those at Austin Subaru in the future. Great new customer waiting area. Oil changes are cheaper than where I've been going so will do those at Austin Subaru in the future. More
by Sharon
Employees Worked With
William Heller
December 08, 2017
Quality of Service My wife says you are great...You all were fast, efficient, and friendly! We will not hesitate to return for service as our vehicle needs it. My wife says you are great...You all were fast, efficient, and friendly! We will not hesitate to return for service as our vehicle needs it. More
by texex72
Employees Worked With
She cannot be sure, but he was Great.
December 08, 2017
Good service experience My service advisor is Will Heller and he did a great job of making sure he understood the issues I wanted addressed and figuring out the most efficien My service advisor is Will Heller and he did a great job of making sure he understood the issues I wanted addressed and figuring out the most efficient way to have the technician address them. He also kept me well informed of the progress while my car was in for service. More
by Jim S
Employees Worked With
William Heller
December 07, 2017
Good, courteous, efficient service. Jonathan Sosa, my service advisor did a great job for me. The Mechanic also. Oil change and service was done on time and car was washed and looks gr Jonathan Sosa, my service advisor did a great job for me. The Mechanic also. Oil change and service was done on time and car was washed and looks great. The Uber shuttle service was also good and timely. More
by Curt Wyman
Employees Worked With
Jonathan Sosa
