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Austin Subaru - Service Center
Austin, TX
676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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676 Reviews of Austin Subaru - Service Center
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November 18, 2017
Great customer service Service is always convenient and quick. Staff is always friendly and quick to respond to questions, emails, and phone calls, and the complimentary cof Service is always convenient and quick. Staff is always friendly and quick to respond to questions, emails, and phone calls, and the complimentary coffee bar is much appreciated while waiting. I would highly recommend this locations to others. More
by Subaru #3
Employees Worked With
Ray Jalandoni, Christian Perez, Adam Crabb
November 17, 2017
Extraordinary Customer Service My Experience was Awesome... The service team was Awesome... My car was ready when promised... Thanks for taking Excellent care of me and car !!! The My Experience was Awesome... The service team was Awesome... My car was ready when promised... Thanks for taking Excellent care of me and car !!! The free coffee and snack was a big plus! More
by misdan
Employees Worked With
Christian Perez, Chris Hudson
November 09, 2017
Susan is the best Susan always takes good care of me and is part of the reason I always return to the dealership for my outback’s service needs. Susan always takes good care of me and is part of the reason I always return to the dealership for my outback’s service needs. More
by Outback Owner
Employees Worked With
Susan Moulton
November 09, 2017
great service Great service, friendly staff. Very nice amenities. with wifi I appreciate the efficiency and quality of staff. Having the Coffee service is an extra Great service, friendly staff. Very nice amenities. with wifi I appreciate the efficiency and quality of staff. Having the Coffee service is an extra nice touch More
by Laramieg
Employees Worked With
I don't remember
November 06, 2017
Best Oil Change EVER John Rivera was very professional and helpful during my first service on my new Forester. My visit was so good I can't wait to come back. The whole ex John Rivera was very professional and helpful during my first service on my new Forester. My visit was so good I can't wait to come back. The whole experience at Austin Subaru from buying my vehicle to having my oil changed was/is wonderful. I have been bragging to all my co-workers about the barista and comfort of your waiting area. Keep up the Good Work....you made me feel like a Rock Star. More
by Taryn-ATX
Employees Worked With
John Rivera, Doug Hudson
October 28, 2017
Visit summary Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer t Every service visit I've had is equally excellent. If your Subaru needs service, Austin Subaru should be your first and only facility. I live closer to Georgetown but the trip is worth it if you want your car properly cared for. I've worked primarily with Will and I trust my vehicles with him. JD More
by jfd
Employees Worked With
William Heller
October 25, 2017
First Visit To Aus Subaru Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essential Service Writer Craig Ritchie was efficient, knowledgeable, kept me informed. I waited in their pleasant waiting area, and the car was ready essentially when promised (3 hours to include the free wash job). It appears the work was fine. More
by icepick
Employees Worked With
Craig Ritchie
October 24, 2017
Easy as pie Susan is my favorite person at Subaru! She ALWAYS makes the whole process of getting my car serviced a pleasure! I love the new Subaru facility. Susan is my favorite person at Subaru! She ALWAYS makes the whole process of getting my car serviced a pleasure! I love the new Subaru facility. More
by Mhallford79
Employees Worked With
Susan Moulton
October 03, 2017
Thorough assessment of my problem I appreciate that the dealer went the extra mile to try to resolve my problem, even though it was hard to replicate my issue at the dealer. They took I appreciate that the dealer went the extra mile to try to resolve my problem, even though it was hard to replicate my issue at the dealer. They took my word for it. More
by sadiedog
Employees Worked With
Susan Moulton
October 01, 2017
Great experience Love new location with luxurious lounge. Quick turn around with a free car wash, yeah! Makes having routine maintenance less of a hassle. Great exp Love new location with luxurious lounge. Quick turn around with a free car wash, yeah! Makes having routine maintenance less of a hassle. Great experience. More
by Frogfuzz
Employees Worked With
Zach
