Austin Subaru - Service Center

Excellent , affordable service is half of why I'm loyal to Subaru. Zack Reid ion service was great. I refer friends to Fouad Kassem and Subaru when they are l , affordable service is half of why I'm loyal to Subaru. Zack Reid ion service was great. I refer friends to Fouad Kassem and Subaru when they are looking for a new car. More

New air conditioner compresser and other services Also received an oil change and multi-point inspection. Service center allowed me to bring in my car early in the morning and worked quickly to get m Also received an oil change and multi-point inspection. Service center allowed me to bring in my car early in the morning and worked quickly to get me out so that I could attend a meeting at 10:30. More

Fast and excellent service Very fast service to fix a brake sensor that had gone out. Excellent new waiting room- great coffee and comfortable sitting area. I really like the Very fast service to fix a brake sensor that had gone out. Excellent new waiting room- great coffee and comfortable sitting area. I really like the new service area. More

Routine maintenance Had an appointment for 1:30 and they got right at it. After service work was completed they washed the car. All was done in a very timely manner. Had an appointment for 1:30 and they got right at it. After service work was completed they washed the car. All was done in a very timely manner. More

Excellent, Loved the waiting area. It was my first time at the new facility. I was there for multiple tasks--having routine 6 month oil and filter changes, tire rotation etc and a vacu It was my first time at the new facility. I was there for multiple tasks--having routine 6 month oil and filter changes, tire rotation etc and a vacuum and wash. Service tasks completed in about an hour. I enjoyed the new waiting area and snacks... All staff were pleasant and helpful. More

Took time to answer customer questions Even though service was very busy, he took time to answer my questions about this maintenance and next required maintenance schedule. I was in and out Even though service was very busy, he took time to answer my questions about this maintenance and next required maintenance schedule. I was in and out in less time than I thought. Love the new service waiting area. More

A pleasant experience Everyone is pleasant and helpful explaining everything they're doing, why, and the cost. And they always wash my car for free. I go away knowing my Everyone is pleasant and helpful explaining everything they're doing, why, and the cost. And they always wash my car for free. I go away knowing my vehicle has been thoroughly checked out. More

Battery Replacement Once again we received excellent service fro Austin Subaru. The technician explained everything very clearly and I would rate his communication skill Once again we received excellent service fro Austin Subaru. The technician explained everything very clearly and I would rate his communication skills as excellent. He checked back in with us to explain exactly why the battery needed to be replaced and how long a battery usually lasts in Texas given extreme weather conditions. The new service area at Austin Subaru is amazing--clean,comfortable and the coffee bar just plain spoils customers! More

Respect This is one great service department that respects customers and listens to their concerns. I live one and a half hours from this dealership and they This is one great service department that respects customers and listens to their concerns. I live one and a half hours from this dealership and they were very kind to let me go home with a loner vs. waiting two more hours for my Outback. More

Fast easy convinient Express service is true. In out great. Met when I got there. Susan did our walk around. Everyone's friendly. Smiles all around the new center is grea Express service is true. In out great. Met when I got there. Susan did our walk around. Everyone's friendly. Smiles all around the new center is great. Roomy comfortable. More