Austin Subaru - Service Center

Great service with a family atmosphere I really appreciate the family attitude of the service department. They are more than willing to go the extra mile to provide you with the satisfacti I really appreciate the family attitude of the service department. They are more than willing to go the extra mile to provide you with the satisfaction and comfort that your vehicle was service promptly and properly. More

I was able to make a scheduled appointment. I arrived at exactly my appointed time, was greeted by Amy and my vehicle serviced and washed in less that 75 minutes. The waiting room was a nice place to relax, exactly my appointed time, was greeted by Amy and my vehicle serviced and washed in less that 75 minutes. The waiting room was a nice place to relax, enjoy a snack, and read the paper. Made the time go by quickly. Overall, a very pleasant experience. More

We bought the extended service with our vehicle, so oil changes and tire rotations are covered. They threw in a car wash at no charge which I wasn't expecting. Very friendly and communicative staff. changes and tire rotations are covered. They threw in a car wash at no charge which I wasn't expecting. Very friendly and communicative staff. More

Very nice and informative service technician. I was surprised at the how expensive the services were. I felt like waiting an hour and a half is too long to wait. surprised at the how expensive the services were. I felt like waiting an hour and a half is too long to wait. More

You guys are really accomodating -shuttle drive, loaner car etc. It takes some of the stress away. Sean is always patient in explaining things. Thanks car etc. It takes some of the stress away. Sean is always patient in explaining things. Thanks More

Thank you for the 2014 Forester loaner car while the 120,000 maintenance ---and several other items--- were completed on my 2007 Forester! I depend on your excellent service department & certified m 120,000 maintenance ---and several other items--- were completed on my 2007 Forester! I depend on your excellent service department & certified mechanics to maintain the reliability of my vehicle (with 132K miles) as I continue to commute at least 120 miles daily. At $2000 + it was more than I had budgeted -- I am willing to invest in service & maintainence in return for the safety & reliability of my Subaru Forester commuter car-- especially when you take the time to explain and educate--allowing me the opportunity to make informed decisions. Thanks to your execellent vehicles as well as excellent service and maintainence I have no trouble recommending Austin Subaru as a great place to buy and service Subarus. So far, 3 of my friends L. Watkins, J. Dixon and M. McCarthy have all purchased Subarus from Austin Subaru! It won't be long before it is my turn to buy another Subaru Forester from Austin Subaru :-) Roger sold me my first one in 2006! Thank you, Leslie Michalak More

From the moment I drive in to the service area until I leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service leave with my car, the staff is so friendly and helpful. I am always told exactly what my cost will be and the approximate amount of time my service will take. The waiting area is terrific. I really like the quality of the service and the professional way in which I am treated. More

My appointment was taken quickly and on time. Each person I met was very friendly. The service was timely and having my car washed was a real treat. I met was very friendly. The service was timely and having my car washed was a real treat. More

I was always a Mercedes owner until I decided to get a Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a ch Subaru five years ago. The high quality of personal service was I had received at Mercedes was a main reason I had always been hesitant to make a change, but I've been pleasantly surprised by the service at my Subaru dealer. The persons I deal with are always courteous and accommodating, and the wait room environment is comfortable and customer-friendly. More

Set up appointment, showed up, talking to service rep quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this quickly, out the door...updated on price and service...returned to pick it up in timely fashion...car drives wonderfully. Will do it again with this dealer and this sales rep. More