Autex Mazda of Keene

Totally stress free I'd been searching and researching cars for some time and had decided to try Autex as a last resort. My salesman, Donald Class' laid back approach was I'd been searching and researching cars for some time and had decided to try Autex as a last resort. My salesman, Donald Class' laid back approach was very helpful. I really appreciated his respectful attitude and the fact that he seemed to listen to my concerns and try to accommodate. Though I had no intention to buy immediately, I felt great about the deal they were offering (which had not been my experience thus far) and the Mazda service and product appeared to be one of the best I've found. I'm still surprised to feel so good about what is generally a stressful experience! Donald made it a low-key, easy interaction! More

Leased a new car-Mazda3 I am so glad a friend suggested looking at Mazdas when it came time for us to get a new car. The dealership in Keene was incredibly pleasant. There w I am so glad a friend suggested looking at Mazdas when it came time for us to get a new car. The dealership in Keene was incredibly pleasant. There was a calm atmosphere, despite it being the last Saturday in December (and it was clear they were fairly busy.)We were greeted immediately by Donald Class who carefully listened to what we needed. We were very frank that we were on a tight budget --never once did he try to convince us to get into a car we cannot afford. As said before, we were there on a friend's reccomendation so we didn't know much about Mazdas. Mr. Class believes deeply in the value Mazda offers. We learned a lot from him. These cars are dependable, affordable, and get great gas milage. All that, and leasing one from the Keene dealership could not have been smoother. All the employees were friendly,including the man who helped us with the credit report and financing. I'm very glad we are Autex Mazda customers. I have already suggested the dealership to some friends who are looking for a new car. More

Who knew buying a car could be so pleasureable I owned my previous car for 14 years and loved it but needed to get a new one - I had very specific requirements for a new car. The folks at Autex we I owned my previous car for 14 years and loved it but needed to get a new one - I had very specific requirements for a new car. The folks at Autex were able to meet those requirements and more. Over the summer, I had gone in to check out a few Mazdas but said I wasn't ready yet to purchase anything. They did not pester me with calls or emails. When I was ready, I came back to look at cars. I appreciated that. When I decided on the Mazda 3 i Grand Touring 5 door, they were able to get the exact color with the accessories that I wanted as well. There were none of the usual back and forth with the sales manager to purchase the car. It was all done with the utmost respect for the customer. I also appreciated that Charlie talked directly to me and made sure that I understood the car and did not direct the information to my husband. I would highly recommend Charlie and the staff at Autex to anyone who is looking for a car. Mazda should be thrilled to have Autex selling their product. Jeanne C More

Great sales and service staff. Buying a new car at Autex Mazda was an enjoyable experience. Staff were friendly and easy going. None of the pushy sales techniques I encountered el Buying a new car at Autex Mazda was an enjoyable experience. Staff were friendly and easy going. None of the pushy sales techniques I encountered elsewhere. They had a lot of choices for Mazda 3's to choose from, and gave me a great discount on accessories. Their financing shopped around and found me a better rate than I was expecting. I've had one minor issue with the infotainment center. I called near closing time, and their service department fit me in and took care of it quickly. More

The Way Buying a New Car Should Be!!! Autex Mazda in Keene, NH, should post a sign outside their dealership, "Autex Mazda, The Way Buying a Car Should Be!" (Sorry..., but I stole the idea Autex Mazda in Keene, NH, should post a sign outside their dealership, "Autex Mazda, The Way Buying a Car Should Be!" (Sorry..., but I stole the idea from the Maine state motto: "Maine, The Way Life Should Be."). Just yesterday, December 6th, 2014, I bought a brand new vehicle at Autex Mazda, a CX-5 Grand Touring, blue reflex mica. I was even the first person to ever test drive this particular vehicle - how cool is that!!?? My car buying experience here was just about perfect. They are even going to drive it down to Amherst, MA, and deliver it to me after they go to the Massachusetts DMV and my insurance company. Wow! I wish to thank Donald Class and Tim Machunsky for their excellent service and for making my car buying experience a very good one. In the past I have left dealerships feeling dirty - having dealt with unscrupulous sales managers who pounce as soon as they sense a weakness or an ambiguity. Not the case at Autex Mazda - I would highly recommend this dealership to anyone. Words of advice: Do your research. There really are only 3 things you need to know about buying a car: Research, Research, and Research. Use the Internet and the many resources you can easily access online before going to a dealership In my opinion, some of the best resources are, AAA, USAA (military), Consumer Reports, True Car, Edmunds.com, Cars.com, Kelly Blue Book, NADA, CarsDirect.com. If you use these resources and do your homework you will more than likely have a much better buying experience because, "Knowledge is Power!" You will not waste your time or their time - and they greatly appreciate that! You will know what you want, but MOST importantly, you will know what price you should pay for it. There is a reasonable price which is fair for you and fair for them. Remember: they need to make a reasonable profit and you need to feel you got a good deal and were not ripped off. Regardless of what I just said above, (and I believe you need to do all that stuff) its still important to size up their vibes when you arrive. If you want a Mazda - and who wouldn't? Autex Mazda is a wonderful place to buy one! Matthew Eichenlaub (stockroomcat@comcast.net) More

Quick and friendly service Donald Class and the staff at Autex Mazda were friendly and easy going. There was no pressure and Donald was more than happy to let me and my family t Donald Class and the staff at Autex Mazda were friendly and easy going. There was no pressure and Donald was more than happy to let me and my family take a few different vehicles out for a test drive. When I did buy a vehicle from Autex ('06 Nissan Xtera) I felt that Donald gave me a very fair deal. Since I had paid cash in full, the paper work was a breeze and I was able to drive my new ride home that day. Thank You Donald and Autex!! More

friendly and patient service We bought a Mazda 5 and love it! Charlie Brown was our sales associate and he was very patient and helpful in helping us find what we wanted! Thank We bought a Mazda 5 and love it! Charlie Brown was our sales associate and he was very patient and helpful in helping us find what we wanted! Thank you! More