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Auto Country

Abington, MA

4.9
1,497 Reviews

308 Brockton Ave

Abington, MA

02351

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1,497 Reviews of Auto Country

June 23, 2015

Lower than one star After standing in the office and being ignored by not one but three employees, we finally left. All the cars on the lot are trashed, and they don't wa More

by Alpal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Three
Jun 23, 2015 -

Auto Country responded

Dear Mr./Ms. Potential Customer: You must be reporting on the wrong dealership. Our cars are beautiful and we fix nearly everything! We certainly fix more than what is required by the Massachusetts Lemon Law. If you would like another opportunity to purchase a vehicle from Auto Country, please be sure to stop in at 256 Brockton Avenue or 15 Groveland Street in Abington, MA. As a side note, just for your information, web sites like this one and others have the means to check to be sure that no dealership can write their own reviews.

June 09, 2015

Rude, unproffesional Daughter bought a car from this dealership upon picking up the car she found the radiator light wouldn't go off, the windshield was cracked, side mirr More

by nikkic
Recommend Dealer
No
Employees Worked With
Mike Fagan owner
Jun 23, 2015 -

Auto Country responded

The person who wrote this review is not a customer of the dealership. It is unfortunate that both this woman and her husband behaved so poorly and humiliated their lovely daughter. First off, the mother phones in and is abusive to the staff. Secondly, the father phones the dealership and threatens the owner with physical harm. The daughter phoned the dealership and apologized for her parents behavior. We are doing everything in our power to be sure she has a good car, it is scheduled for further service 6/24/15. It is unfortunate that the help we have extended this young lady resulted in a negative review. We deserve better.

June 05, 2015

Stay away I bought a mazda 3 just about a month ago. They fixed nothing I asked ie. Bumper and tires, and I thought they did. Within the first 4 days my car did More

by Collmarie11
Recommend Dealer
No
Employees Worked With
Dwayne, Dwayne Crosby
Jun 23, 2015 -

Auto Country responded

Ms. Coyle's wanted us to replace a body side molding that was not attached properly. When we did not respond as quickly as she would like, she wrote this negative review. We phoned Colleen and offered her all of her $$ back. She said she wanted to keep the car. She had her father call and speak with the owner as she didn't want to return the car, she just wanted to make us look bad. The tire and rim she is speaking of was repaired at Town Fair Tire. The bumper had to be searched for and ordered. We are completing the repairs for her. Her father told us that she would take this negative review off of the site. Obviously she has not.

May 24, 2015

good cars questionable service first mike my salesman was helpful while making the sale, after his hearing got bad ...When I asked to get a copy of the prep-work that was done befor More

by lynwood969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mike s
Jun 23, 2015 -

Auto Country responded

This gentleman received a 4 wheel brake job and 4 new tires. All the supporting documentation shows what we did: oil check, safety check, brakes and tires. He got everything he wanted and everything we told him he would get. If he has any further questions or accusations, we would appreciate a conversation with him, not a negative review while safely sitting behind his computer.

March 25, 2015

Rude & Unprofessional Experience Just got off the phone with a "gentleman" who was rude and unprofessional. I called to inquire about a used BMW. I was informed that it was sold and More

by Happy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unknown male
Feb 18, 2016 -

Auto Country responded

Dear Happy, We apologize for the poor service. That is unlike the people that work at our dealership and we hope they would not treat anyone that way past, present, or future. Again, our apologies and we hope you found a nice vehicle. All the Best, Auto Country Inc.

March 08, 2015

Great Deal I went in to this car dealer with an old car that was breaking down. I met Joe O'Donnell. He was very personable and helpful. He got me a good quality More

by jfour68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe O'Donnell
Feb 18, 2016 -

Auto Country responded

Thank you for your kind review and for your business. All the Best, Auto Country Inc.

February 23, 2015

Easy as pie After seeing the truck I liked on-line I went to the dealership and met up with Joe. After a test ride and then letting me take the truck to my garag More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 18, 2016 -

Auto Country responded

Dee, Thank you for your kind words and your business. We wish you the best and please do not hesitate to reach out if you need anything. All the best, Auto Country Inc.

February 07, 2015

Complete s*** show consumer alert !!!!!!! Bought my jeep grand Cherokee in November 2013. Sun roof was defective and would not open . The manager Dwayne stated he would fix it but his sunroof More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwayne , Dwayne Crosby
Feb 18, 2016 -

Auto Country responded

Dear Roger, Auto Country has been in business for almost 25 years. We have been in business this long because we are a reputable business who takes care of our clients. That being said, we apologize for the inconveniences that you ran into with the sunroof and can imagine how unbelievably frustrating that must have been. I am sure that we resolved the issue and the sunroof was fixed. That being said, a sunroof is not a necessity and is not not covered under the law in Massachusetts, although we still helped you find a repair place for this. All the Best, Auto Country Inc.

January 18, 2015

new car experience The gentleman who was accomadating me with this purchase was straight foward, friendly way more than fair i would refer all my friends and family to More

by Jreardon89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe odonnell
Feb 18, 2016 -

Auto Country responded

Dear jReardon, Thank you for your kind review and for your business. Please let us know if you need anything in the future. All the Best, Auto Country Inc.

January 09, 2015

Good experience with AutoCountry! From the moment I walked into AutoCountry I knew I was at the right place to purchase a vehicle. Dwayne 's assistance allowed me to have my car withi More

by Antonia720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Crosby, Dwayne Crosby
Feb 18, 2016 -

Auto Country responded

Dear Antonia, Thank you very much for your kind review of Auto Country.Thank you for you business also. Please let us know if you need anything in the future. All the Best, Auto Country Inc.

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