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Auto Merchants

Plano, TX

3.1
33 Reviews

4464 W Plano Pkwy

Plano, TX

75093

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Showing 33 reviews

December 14, 2022

They were nice but did not have the vehicle I want. Said would look for that vehicle and keep in touch More

by Sailclimax
Recommend Dealer
Yes
Employees Worked With
Do not temember
December 01, 2022

I have emailed them twice about a listing they have and have had no response. It is not that difficult to respond to legitimate inquiries More

by Sailclimax
Recommend Dealer
No
Employees Worked With
None
Dec 01, 2022 -

Auto Merchants responded

Hello, Please email your name and contact # to ramiro@automerchants.com I can not tell who this is by the username "sailclimax" We would like to get in contact with you and see why your email was not responded to. Thank you for your feed back and we apologize on this inconvenience!

November 19, 2022

The finance manager was rude and disrespectful. Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with m More

by Richard
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
None
July 25, 2022

They were the best place I have ever tried to purchase a vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision More

by jnettleton7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
June 30, 2022

I’m still waiting for call back from initial contact on my car’s trade in value… More

by Bstayments
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
May 08, 2022

Never contacted me. Inquired about a car and sent them info on my trade in and i never geard from them in any form. More

by Dwnhrrr01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
March 28, 2022

They made the purchase process and financing extremely easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. More

by Ahmad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
March 17, 2022

I contacted them about a car I’m interested in. I think they tried to call but I was unable to answer. I recta text and I replied back that I was 19 hours away so I would need a transport. He asked More

by Wanted a pink car
Price
Recommend Dealer
No
Employees Worked With
Carlos
February 23, 2022

If you’re looking for a luxury vehicle in the DFW area, don’t pass on Auto Merchants. The customer service is absolutely tremendous! I would like to thank Michael for going above and beyond to ensure that More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
September 20, 2021

Worked with Chris on a used van. Great to deal with. Fair pricing (no haggle dealership) when looking at other vehicles in the DFW area. Easy on the sale. Simply got my info and let me drive around solo (wit More

by Mr.Jefferson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Tommy