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Auto Merchants

Plano, TX

Overview
Reviews
Vehicles
4.9
66 Reviews
With over 30 years of experience, we pride ourselves on exceptional customer service. We are family owned and operated with lots of experience. Check out our new facility, where we’re ready to handle all your automotive needs. Whether you’re local or from afar we can ship direct to your home! We’re dedicated to providing the best service! Our expanded lot offers more space and a wider selection of vehicles. Browse our inventory online or visit us in Plano to see our wide inventory in person. At Auto Merchants Inc., we’re here to take care of everything for you. Please give us a call today and find out why we have been in business for so long!
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4464 W Plano Pkwy

Plano, TX

75093

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Showing 66 reviews

February 09, 2023

had the car i was interested in but no response/follow up on availability when i inquired More

by dlorimer6591
Recommend Dealer
No
Employees Worked With
na
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December 30, 2022

Fraud Alert They only work with LEMON cars or salvage title cars. They don’t disclose this to clients and use deception words to describe it so if you do know what a LEMON car is now you know. And they s More

by Fsamwel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Omar
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December 21, 2022

I contacted them via email but they never contacted me back. I'm still waiting for them to contact me. More

by wlmccann57
Recommend Dealer
No
Employees Worked With
N/A
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December 14, 2022

They were nice but did not have the vehicle I want. Said would look for that vehicle and keep in touch More

by Sailclimax
Recommend Dealer
Yes
Employees Worked With
Do not temember
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December 01, 2022

I have emailed them twice about a listing they have and have had no response. It is not that difficult to respond to legitimate inquiries More

by Sailclimax
Recommend Dealer
No
Employees Worked With
None
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Dec 01, 2022 -

Auto Merchants responded

Hello, Please email your name and contact # to ramiro@automerchants.com I can not tell who this is by the username "sailclimax" We would like to get in contact with you and see why your email was not responded to. Thank you for your feed back and we apologize on this inconvenience!

November 19, 2022

The finance manager was rude and disrespectful. Told me I needed a co signer and that my credit score of 675 was not good enough. It’s funny tho that I got a Jeep on my own from a dealership with m More

by Richard
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
None
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July 25, 2022

They were the best place I have ever tried to purchase a vehicle. I ultimately did not purchase the vehicle as it did not meet my needs. However, they allowed me the time I needed to make the right decision More

by jnettleton7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
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June 30, 2022

I’m still waiting for call back from initial contact on my car’s trade in value… More

by Bstayments
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
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May 08, 2022

Never contacted me. Inquired about a car and sent them info on my trade in and i never geard from them in any form. More

by Dwnhrrr01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
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March 28, 2022

They made the purchase process and financing extremely easy. Got a great car at a great price without the pushiness or pressure. Great team and I will definitely be a repeat customer in the future. More

by Ahmad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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