Auto Park Ford La Porte

New name new faces Like to thank the new owners of Big Ford. Had very bad experience with pine ford with my personal vehicles and work vehicles. IT WAS SO BAD THAT MY BO Like to thank the new owners of Big Ford. Had very bad experience with pine ford with my personal vehicles and work vehicles. IT WAS SO BAD THAT MY BOSS SAID HE WOULD NOT BUY ANOTHER Vehicle for the city from there.Stopped in one day in late December and talked to the service manager about working on my personal vehicle. After talking to him how they are now new owners and want my business to let them prove they can change my mind about this dealer and Ford. Thought I had transmission problem , service tech found just mass air flow sensor was bad. Saved me hundreds of dollars if I would have started at a transmission shop.Was so pleased with the honesty of service department three weeks later I bought a new Ford truck. Want to thank salesman kenny and sales manager Scott. Was so pleased with my experience in buying my new truck told my wife and she went and talked with them and bought a new truck also.I have told many people that BIG Ford is giving the best deals in the area. More

Looking good and great service The service department has amazing service team. And the new remodel is looking really great! Service did a great job of setting expecatations for me. The service department has amazing service team. And the new remodel is looking really great! Service did a great job of setting expecatations for me. More

Brian Debbie was easy to work with and it was a great experience love my new car and i would come back to get another car from Debbie Debbie was easy to work with and it was a great experience love my new car and i would come back to get another car from Debbie More

Great Experience We went into the dealership looking to purchase a good used car but after speaking with the staff and discussing options we bought a new Explorer. Th We went into the dealership looking to purchase a good used car but after speaking with the staff and discussing options we bought a new Explorer. They did not have the exact one with options we wanted but they took the extra time and effort to locate one that was exactly what we were seeking. I would recommend this dealership and staff to anyone. They care about you and work hard to find the exact vehicle you desire and at the price you are seeking. More

Rachel in service This has to be one of the best encounters I’ve had with any service department ever - thanks to Rachel. She went above and beyond to make sure that m This has to be one of the best encounters I’ve had with any service department ever - thanks to Rachel. She went above and beyond to make sure that my car was in tip-top shape. The whole process was so easy and pain free. Thanks Rachel!! More

Great to work with The team helped me get in a new truck and get out from under on my previous vehicle awesome bunch of people to work with. Huge thanks to Kenny,Scott,J The team helped me get in a new truck and get out from under on my previous vehicle awesome bunch of people to work with. Huge thanks to Kenny,Scott,Joe,Rachel, and Brad for the help getting in a new vehicle. More

Excellent Service I brought my 2014 Ford Escape in due to the rear passenger inner door panel sticking and popping off of the frame. My warranty had already expired, an I brought my 2014 Ford Escape in due to the rear passenger inner door panel sticking and popping off of the frame. My warranty had already expired, and I was expecting a huge bill. Instead of replacing the entire panel, the dealership ordered new pins (improved design since I bought the car), and replaced the pins. And didn’t charge me a dime, even though they rightfully could have. They were quick and thorough. I was stunned that a dealership would do this. Excellent service!!! More

My experience Very friendly and helpful . Would recommend this dealership. All employees were very helpful and made you feel real comfortable being there. Would buy Very friendly and helpful . Would recommend this dealership. All employees were very helpful and made you feel real comfortable being there. Would buy from Big Ford Lincoln again. Very professional. More

Loving It These are great people to work with offering great deals on new cars. Debbie and Brad were upfront and able to answer all my questions. Thanks to thei These are great people to work with offering great deals on new cars. Debbie and Brad were upfront and able to answer all my questions. Thanks to their work I was able to buy a new Ford Escape exactly like I wanted at a great price. They took all the time needed to satisfy all my questions and concerns. Debbie made sure my phone was synced before I left the dealership. If you are looking to buy a new or used Ford give BIG a chance. I think you will be happily surprised. More

Helpful and informative A huge thank you to Debbie Lenart, she is amazing! I am not familiar with cars and she was very informative and able to answer all my questions! A huge thank you to Debbie Lenart, she is amazing! I am not familiar with cars and she was very informative and able to answer all my questions! More