Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Auto Park Ford La Porte - Service Center
La Porte, IN
278 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
279 Reviews of Auto Park Ford La Porte - Service Center
Sort by
October 20, 2022
Julie and all the service staff were outstanding! Upon arriving in La Porte mid morning I picked up a nail in my tire I was on a very tight schedule to run errands for my elderly mother and get bac Upon arriving in La Porte mid morning I picked up a nail in my tire I was on a very tight schedule to run errands for my elderly mother and get back home (a three hour drive) that night. Julie was able to get me fixed up in 45 minutes. Thanks so much for helping me out! More
by bobemerick
Verified CustomerEmployees Worked With
Julie
October 18, 2022
Management for scheduling work to be done is pissless. Schedule my truck in and then find out they don’t even have the part to fix it. Horrible communication throughout this dealership. Schedule my truck in and then find out they don’t even have the part to fix it. Horrible communication throughout this dealership. More
by alittlesignshop
October 14, 2022
Very nice staff. Will come again. It was quick, in and out within 30 minutes for NY complete oil change Will come again. It was quick, in and out within 30 minutes for NY complete oil change More
by vstaley27
Employees Worked With
September 21, 2022
Service manager and service writers are very good to deal with. Technicians are very good with diagnosis and make sure the vehicle is properly repaired before returning it to you. I have been very impressed with. Technicians are very good with diagnosis and make sure the vehicle is properly repaired before returning it to you. I have been very impressed with their parts and service departments. More
by BPARKS1
August 30, 2022
My advisor (Kirsten) was very helpful. She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the She made sure all my needs were met. It’s refreshing to have a person take personal interest in your needs. I also love the remodeling including the faucet change in the restroom. I didn’t get a “bath” when washing my hands. Loved the cookies too! More
by VSWEDERSKY
Employees Worked With
Kirsten
August 26, 2022
Did okay with my oil change and I understand it was close to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I to closing but I had made an appointment. They said they didn’t have time to look into my other issues and were basically ushering me out the door. I’ve always took my car there since I got it off the lot but I didn’t feel helped and wasn’t provided any advice on how I should move forward with other concerns. More
by FordFury
Employees Worked With
ROBERT GALEN
August 25, 2022
They did a good job on repairing my truck but I didn’t know how they put 70 miles on it know how they put 70 miles on it More
by Kostick21
August 14, 2022
I brought in a 2017 explorer for safety recall 21s32, toe link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other tra link replacement. My wife drove less than half mile after the replacement and the vehicle started fishtailing at 50mph. It was fortunate no other traffic was beside her, she was able to get the vehicle under control and returned to the dealership. This is when the service manager Robert told my wife she must have hit a pothole and knocked itself out of alignment. This is where I have a problem with the integrity of the dealership and the vehicle. With that statement I must assume thats going to go out of alignment again, my wife is afraid to drive the vehicle! Please will someone tell me the TRUTH!!!! I believe Nick Degarmo needs to be retrained, its probably no big deal to you about my wife's safety, so Robert i'm not sure why you made it her fault! More
by HEADOFMOOSE
Employees Worked With
