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Robert Grooms

Overview Reviews (104) Inventory (192)

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Robert Grooms

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Robert Grooms

Service Manager

Auto Park Ford La Porte

1522 E Lincolnway
La Porte, IN 46350

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4.8

104 Reviews

Overview Reviews (104) Inventory (192)

Industry Experience

20 yrs, 1 mo

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Robert Grooms

September 11, 2024

Dealership Rating

Employee Rating

Very courteous! The communication is great! Absolutely love the valet Service! I have been a customer for 6 years The communication is great! Absolutely love the valet Service! I have been a customer for 6 years More

by mkunstek

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Sep 12, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 02, 2024

Dealership Rating

Employee Rating

They fit me in to their schedule and accommodated me, on relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! relatively short notice, for a first time oil change. Thank you very much guys, I will remember that! More

by tknox94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Kobold

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Sep 02, 2024 -

Auto Park Ford La Porte responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

August 14, 2024

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Employee Rating

Always fast service. Very friendly staff. Need more discounts for oil changes! $185. Was above my comfort level, and charging almos $6 . 00 to use my credit card!!!!! Very friendly staff. Need more discounts for oil changes! $185. Was above my comfort level, and charging almos $6 . 00 to use my credit card!!!!! More

by You already know this info!

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Levi Archambeault, William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Aug 14, 2024 -

Auto Park Ford La Porte responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 10, 2024

Dealership Rating

Employee Rating

Nice people to deal with and great communication. Would recommend you to all are friends Would recommend you to all are friends More

by n westphal

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathon O'Dell

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Aug 11, 2024 -

Auto Park Ford La Porte responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2024

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Employee Rating

Very quick and professional service, the included car wash is always greatly appreciated, and the 2 for 3 deal on oil changes is difficult to beat! wash is always greatly appreciated, and the 2 for 3 deal on oil changes is difficult to beat! More

by STANASLOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 21, 2024 -

Auto Park Ford La Porte responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 18, 2024

Dealership Rating

Employee Rating

Excellent service and the staff was very friendly and helpful.. Answered all my questions. Would recommend. helpful.. Answered all my questions. Would recommend. More

by BJBROVIAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason

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Jun 18, 2024 -

Auto Park Ford La Porte responded

Thank you for choosing Auto Park Ford La Porte. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

June 06, 2024

Dealership Rating

Employee Rating

They listened to my concerns and fixed the issues. I would recommend the service depl. Robert and Jason were very personable and helpful. I would recommend the service depl. Robert and Jason were very personable and helpful. More

by BJBROVIAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason

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Jun 06, 2024 -

Auto Park Ford La Porte responded

Thanks for sharing about your experience with Auto Park Ford La Porte. We appreciate your business and hope to see you again soon!

June 05, 2024

Dealership Rating

Employee Rating

They did a great job and even cleaned the car. Always go back for anything related to the truck Always go back for anything related to the truck More

by Max

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: William Caley, Gary Goodwin, Blake McCarthy, Rick Kobold

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Jun 06, 2024 -

Auto Park Ford La Porte responded

Thank you, Max, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford La Porte.

June 04, 2024

Dealership Rating

Employee Rating

Amazing service! Great work at all times and will pick up your vehicle or come to your house!!!!! Great work at all times and will pick up your vehicle or come to your house!!!!! More

by Jasonprice_1984

Verified Customer

Recommend Dealer

Yes

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Jun 04, 2024 -

Auto Park Ford La Porte responded

Jason, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Auto Park Ford La Porte, we look forward to having you as a valued customer for many years to come!

June 03, 2024

Dealership Rating

Employee Rating

Quick and easy. Everyone was friendly and helpful. Will be coming back. Thank you for all your help. Everyone was friendly and helpful. Will be coming back. Thank you for all your help. More

by 61goalie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 03, 2024 -

Auto Park Ford La Porte responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Auto Park Ford La Porte, we look forward to having you as one of our valued customers for many more years to come!

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