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Auto Park Ford
Sturgis, MI
2,688 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,688 reviews
April 02, 2021
We loved every part of the experience with buying my new We loved every part of the experience with buying my new Ford explorer. Thank you!!! Billy and Shawn are amazing people to work with, 100%!! We loved every part of the experience with buying my new Ford explorer. Thank you!!! Billy and Shawn are amazing people to work with, 100%!! More
by Hazel_rahe
Employees Worked With
Dontae Brown, Shawn Bell, Billy Johnson
April 02, 2021
Great dealership, great customer service , they go out of their way to make you happy ! Definitely recommend for new or used purchases! 5 out of 5! their way to make you happy ! Definitely recommend for new or used purchases! 5 out of 5! More
by morrison.destiney2013
Employees Worked With
Other Employees :
Dontae Brown, Shawn Bell, Brian Mosurak, Billy Johnson
April 02, 2021
Auto Park Ford make the impossible a reality! Sandy, Dante, and Robert worked as an incredible team to get me into the perfect vehicle. They were professional, caring, and explained every detail in the Dante, and Robert worked as an incredible team to get me into the perfect vehicle. They were professional, caring, and explained every detail in the process. I have never experienced such exceptional customer service. I will always recommend Auto Park Ford and you better bet I'm coming back when I need another vehicle. More
by cbev13
Verified CustomerApril 01, 2021
Had a great experience. Costumer service was wonderful .Sandy Owens is phenomenal sales person. I have worked with 3 other people in the sales department and they were fantastic. Always will recommend thi .Sandy Owens is phenomenal sales person. I have worked with 3 other people in the sales department and they were fantastic. Always will recommend this dealership. More
by Deb H
April 01, 2021
Great service! Friendly employees! Local location! Great job on the oil change and rotation of my tires! Free car wash! In and out in one hour! job on the oil change and rotation of my tires! Free car wash! In and out in one hour! More
by Jamercer69
Employees Worked With
Other Employees :
Rick Kobold, Mitchell Grooms, Sommer Nichols, Chris "CJ" Johnston, Collin Robinson, Ed Ashbrook
April 01, 2021
Had a great experience at Autopark Ford! Customer service is fantastic, they gave a good value on our trade in and had the perfect truck for our family! is fantastic, they gave a good value on our trade in and had the perfect truck for our family! More
by Mphillips1995
Employees Worked With
Other Employees :
Dontae Brown, Shawn Bell, Brian Mosurak, Billy Johnson
April 01, 2021
Best service team in the area!!!!! Family atmosphere. Always comes through with all needs of our vehicles. Always have and always will recommend this service dept. Always comes through with all needs of our vehicles. Always have and always will recommend this service dept. More
by gmccalister
Employees Worked With
Other Employees :
Rick Kobold, Mitchell Grooms, Sommer Nichols, Chris "CJ" Johnston
March 31, 2021
I bought a 2018 Ford Fusion SE from Shawn Bell. Good and friendly guy. The #2 O2 sensor malfunctioned 2 weeks after I bought the car. They are replacing it under warranty with no charge to myself. There friendly guy. The #2 O2 sensor malfunctioned 2 weeks after I bought the car. They are replacing it under warranty with no charge to myself. There was also some front bumper cover damage before I purchased the car. I asked them if I could get a quote for repair. I dropped my car off over night so they could quote me repair cost. I went in the next day to pick up my car and they had already repaired it at no charge. This is the 2nd vehicle I bought from them. With excellent service like this, it won't be the last vehicle I buy from them. More
by M.Wright
Employees Worked With
Moe Reeves, Dontae Brown, Sommer Nichols, Chris "CJ" Johnston, Shawn Bell
March 31, 2021
Found a great deal on the Auto Park website and contacted them. Went the same day and worked with Sandie who did a tremendous job. Never felt any pressure to purchase and even though it was near closing time them. Went the same day and worked with Sandie who did a tremendous job. Never felt any pressure to purchase and even though it was near closing time everyone hung in there to see the deal through. We drove the vehicle home that evening. Great experience with Auto Park Ford...Thank You All! More
by markkimvarda
March 31, 2021
Facility was clean and well organized. Receptionist was professional and attentive. The buying experience was remarkably easy. I didn't feel pressured to take on more than I wanted. professional and attentive. The buying experience was remarkably easy. I didn't feel pressured to take on more than I wanted. More
by ray70
Employees Worked With
Moe Reeves, Dontae Brown, Shawn Bell
