Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auto Park Ford
Sturgis, MI
2,646 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,646 reviews
February 25, 2021
Came in to look at a mercedes suv and ended up driving it home. The staff was super helpful and polite. I would definitely recommend to anyone looking for a new or used car. Big thank you to Shawn, Moe, Dont home. The staff was super helpful and polite. I would definitely recommend to anyone looking for a new or used car. Big thank you to Shawn, Moe, Dontae, and Robert. More
by nnawsnahtan
Employees Worked With
Dontae Brown, Shawn Bell
February 25, 2021
Informative, kind and hardworking. The whole team from sales to finance worked together to get us the vehicles we wanted and the price we wanted. A special thank you to Sandie for taking care of our famil sales to finance worked together to get us the vehicles we wanted and the price we wanted. A special thank you to Sandie for taking care of our family over the years! We will see you soon when we stop in for our free car wash. More
by Chris Loker
February 25, 2021
Sandie Owen was very helpful in helping me pick out the wright vehicle that I wanted I looked at 3 different ones. She gave me all the information I needed. wright vehicle that I wanted I looked at 3 different ones. She gave me all the information I needed. More
by Happy
Verified CustomerFebruary 24, 2021
I went into this dealership looking for a cheap car to get me from point a to b. Instead I got an amazing car with 15,000 miles only three years old. A car to last, and with a great warranty, that was in get me from point a to b. Instead I got an amazing car with 15,000 miles only three years old. A car to last, and with a great warranty, that was in mint condition still. From the time I walked into autopark ford I was treated like I was family from Sandi Owen getting us started to Robert Brooks, and Moe Reeves running to get a loan from a bank for me (which since I got out of the military I have not gotten approved anywhere). And then we have Dontae Brown getting us an amazing warranty with all the bells and whistles while keeping me in my budget. I will return to autopark ford in the future for myself, or for anyone I know that is looking to be given a second chance to build there life back up. Without this car I never would have been able to build my credit, or get to va appts. They gave me hope, and showed me there are people still willing to fight for others in these messy times. So to everyone I mentioned, and those behind the scenes, thank you for helping me start my second chance and giving me hope for my family's future.. Today a car in time a good home that I would be proud to show my kids for once.. bless you all. More
by Monsterwolf69
Employees Worked With
Other Employees :
Sandi Owen, Moe Reeves, Robert Brooks, Dontae Brown , Moe Reeves, Dontae Brown, Robert Brooks
February 24, 2021
Checked in and waited in clean lobby. Oil changed, tires rotated and one plugged in less than 50 minutes. A joy to work with and can’t beat the free car wash! rotated and one plugged in less than 50 minutes. A joy to work with and can’t beat the free car wash! More
by STEPH5788
Employees Worked With
Sidney Brooks
February 23, 2021
This was my first time to receive service at this Ford dealership. I was treated very respectfully and professionally. That is always appreciated. Next time, I will sit in a different area though. After w dealership. I was treated very respectfully and professionally. That is always appreciated. Next time, I will sit in a different area though. After working all day, the noise from the television was a bit too much for me. Other than that, it was a pleasant experience. More
by crystallynnsevertson
Employees Worked With
I honestly did not pay that close attention to recognize names/faces. Sorry.
February 23, 2021
Sandy in sales and everyone at autoparkFord are Sandy in sales and everyone at autopark Ford are outstanding! They go above and beyond for their customers! Everyone there works together as a team Sandy in sales and everyone at autopark Ford are outstanding! They go above and beyond for their customers! Everyone there works together as a team! More
by sueanable
Employees Worked With
Other Employees :
Rick Kobold, Moe Reeves, Jen Rohr, Dontae Brown, Mitchell Grooms, Chris "CJ" Johnston, Ed Ashbrook, Shawn Bell
February 23, 2021
Just came in to look at a vehicle and found a perfect fit. My salesperson was phenomenal, along with the Ford staff. So happy with my new Escape. fit. My salesperson was phenomenal, along with the Ford staff. So happy with my new Escape. More
by sueanable
Employees Worked With
Other Employees :
Moe Reeves, Jen Rohr, Dontae Brown, Ed Ashbrook, Robert Brooks, Shawn Bell
February 23, 2021
A very friendly staff. They always make sure to call and update you on repairs and any extra repairs that might be needed. They allowed me to request my technician so i can ensure all the work in done by 1 update you on repairs and any extra repairs that might be needed. They allowed me to request my technician so i can ensure all the work in done by 1 person More
by Demurray1984
Employees Worked With
Branden, Sommer Nichols
February 21, 2021
I've bought a few vehicles from Sandi. I keep going back because they're great with me. I got exactly what I wanted a 2017 Escape like my 2017 Mustang GT. because they're great with me. I got exactly what I wanted a 2017 Escape like my 2017 Mustang GT. More
by Sarah Howard
Employees Worked With
Other Employees :
Brent Forry, Moe Reeves, Jen Rohr, Dontae Brown, Phil Smith, Robert Brooks
