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Auto Park Ford
Sturgis, MI
2,688 Reviews
At Auto Park Ford, we believe buying a vehicle should be a straightforward, enjoyable, and pressure-free experience. As a family-owned dealership, we're committed to earning your trust by delivering exceptional value before, during, and long after your purchase. The majority of our pre-owned vehicles include a complimentary comprehensive warranty for added peace of mind, and every qualifying vehicle has been thoroughly inspected by our factory-trained technicians. We also provide a free CARFAX Vehicle History Report so you can buy with confidence. Our non-commission sales team is focused on helping you find the right vehicle for your needs—not selling you one. We offer competitive financing options for a wide range of credit situations, transparent pricing with no high-pressure tactics, and a convenient online buying experience to make purchasing your next vehicle simple. Our commitment continues long after the sale with complimentary car washes, free pick-up and delivery for qualifying service appointments, convenient mobile service that brings routine maintenance to your home or workplace, available loaner vehicles to help keep you on the road, and genuine OEM parts installed by factory-trained technicians. Whether you're shopping in person or from home, Auto Park Ford is dedicated to providing an ownership experience built on honesty, convenience, value, and exceptional customer service. We don't just want to earn your business today—we want to earn your trust for years to come and become the dealership you'll confidently recommend to your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,688 reviews
March 30, 2021
We are really happy with our escape. Very friendly staff! Very helpful. Answered all of our questions and talked about all the new stuff on the car that we didn't know. Thank you! Very helpful. Answered all of our questions and talked about all the new stuff on the car that we didn't know. Thank you! More
by roger.gruver
March 30, 2021
We had a pleasant time shopping for our new vehicle. Service was exceptional in finding, financing, and sign for our new vehicle. Sandie Owen and Dontae Brown were exceptional in their service of findin Service was exceptional in finding, financing, and sign for our new vehicle. Sandie Owen and Dontae Brown were exceptional in their service of finding us the vehicle that we liked and purchased. More
by diabloeh82
March 30, 2021
I called CJ at the Sturgis, Mi location with my vehicle problem and he went above and beyond to get it in quickly and get it fixed. problem and he went above and beyond to get it in quickly and get it fixed. More
by spmiller101363
Verified CustomerMarch 26, 2021
Presale and sale day they were very helpful. Needed to leave vehicle for a minor repair before taking it, and called 3 times first day, 4 times 3rd day, and 2 times on 4th day without a call back. Promis leave vehicle for a minor repair before taking it, and called 3 times first day, 4 times 3rd day, and 2 times on 4th day without a call back. Promised delivery then backed out of that by saying they didn't have drivers available. Cashed my check and had title to trade in vehicle days before I received the vehicle. Post sale very unsatisfactory. Not a 5 star dealership like they boast. More
by tdogday
Employees Worked With
Moe Reeves, Shawn Bell
March 26, 2021
Great guy to deal with. Communicated really well. I will contact Billy again when I'm in the market for my next vehicle. Thanks Billy contact Billy again when I'm in the market for my next vehicle. Thanks Billy More
by Corey Hagarty
Employees Worked With
Dontae Brown, Shawn Bell, Billy Johnson
March 24, 2021
I Loved my first experience here! Everyone that I came in contact with was polite and friendly. They even washed my car with an oil change! I’ll definitely be back! contact with was polite and friendly. They even washed my car with an oil change! I’ll definitely be back! More
by big booty soozie
March 24, 2021
Great communication !!! Service department has good friendly service!!! Washed my truck and checked my air in all tires while it was there as well. Great job ! friendly service!!! Washed my truck and checked my air in all tires while it was there as well. Great job ! More
by sturgis.quality
March 23, 2021
Billy is very knowledgeable and understanding of his customers needs and expectations. He took the time to make sure I was in the proper car and gave me time to debate without rushing. This was my first customers needs and expectations. He took the time to make sure I was in the proper car and gave me time to debate without rushing. This was my first experience with this dealership and I am a forever customer and recommending this place to all. More
by Amber M
Employees Worked With
Billy Johnson
March 23, 2021
Sandi was amazing and made sure her and Moe found the best for our family! It was a wonderful experience and we will definitely go back in the future! best for our family! It was a wonderful experience and we will definitely go back in the future! More
by shayna_011
