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Auto Park Ford
Sturgis, MI
2,525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,525 reviews
November 15, 2020
Service dept manager tried to resolve a noise in my new Taurus and thought she had, byt it came right back. I need to let them have another shot at it. Haven't called her yet. She was good help, while the Taurus and thought she had, byt it came right back. I need to let them have another shot at it. Haven't called her yet. She was good help, while the desk guy gave me a reason for the noise I did not believe. His idea has now proven false. More
by Robert langford
Verified CustomerEmployees Worked With
Gwen McAlister
November 15, 2020
Always great serviceRick , Gwen and team are the Always great service Rick , Gwen and team are the best They always try to get you taken care of You can’t go wrong at Auto Park Ford Always great service Rick , Gwen and team are the best They always try to get you taken care of You can’t go wrong at Auto Park Ford More
by DAN@MCDFAMILY.ME
Employees Worked With
Rick Kobold, Gwen McAlister
November 14, 2020
Friendly, knowledgeable staff who always go above and beyond to make each customer feel important. The detailed checklist is very helpful. Great place for Ford service. beyond to make each customer feel important. The detailed checklist is very helpful. Great place for Ford service. More
by ROSEY2010
Employees Worked With
Brandon Kroupa, Candy Abbs
November 13, 2020
Always love working with the Sturgis Auto Park Ford. Real hometown treatment from entire staff. Trust all service work. Convenient and always prompt always satisfied. hometown treatment from entire staff. Trust all service work. Convenient and always prompt always satisfied. More
by c meese
Employees Worked With
Mari Clark, Sydney Owens, Chris "CJ" Johnston
November 13, 2020
Fast and courteous service. Was able to get in earlier than my scheduled appointment, too! Clean waiting area was available while I waited. Will definitely be back for future service needs! than my scheduled appointment, too! Clean waiting area was available while I waited. Will definitely be back for future service needs! More
by Heather Grinage
Employees Worked With
Dylan Parish, Sommer Nichols
November 13, 2020
Always friendly and can get me right in. I have had three separate times where they have told me I needed something fixed that was not truly bad. This last time I asked for a fire rotation and they didn’t wa separate times where they have told me I needed something fixed that was not truly bad. This last time I asked for a fire rotation and they didn’t want to do it because they felt my tires were too worn. I will have to rotate the tires myself now or go elsewhere. I feel Like they are trying too hard to up sell their service and parts. More
by Lw
Employees Worked With
Not sure, it was over the phone.
November 13, 2020
I decided to switch my service from the Ford dealer in Indiana where I purchased my car to Auto Park in Sturgis. They are courteous, helpful and professional. I will continue to use their service in the f Indiana where I purchased my car to Auto Park in Sturgis. They are courteous, helpful and professional. I will continue to use their service in the future. More
by deborahksullivan
Employees Worked With
Mari Clark
November 13, 2020
They were very kind and curtiouse. CJ was very informative and thorough. They went over everything and called before doing any having any work done. informative and thorough. They went over everything and called before doing any having any work done. More
by kschmeling
Employees Worked With
Candy Abbs, Chris "CJ" Johnston
November 13, 2020
Great service personal. will use again. The work done was in a timely manor. The use if a loaner car was greatly appreciated, Thanks again. in a timely manor. The use if a loaner car was greatly appreciated, Thanks again. More
by warrenfp
Employees Worked With
Candy Abbs, Sommer Nichols
