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Auto Park Ford

Sturgis, MI

4.8
2,525 Reviews

1820 S Centerville Rd

Sturgis, MI

49091

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Showing 2,525 reviews

August 03, 2024

Service was expidited quickly and things were explained clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. More

by Pixz1147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston, Josie Parker
Aug 04, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

August 03, 2024

Extremely poor customer service, communication and after sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was t More

by dianaromeo
Recommend Dealer
No
Employees Worked With
Travis ,Gilbert, sales - awesome., John Wade
Aug 07, 2024 -

Auto Park Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Diana, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 03, 2024

Excellent service. Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz More

by fiddlinghowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs, Josie Parker, John Wade
Aug 04, 2024 -

Auto Park Ford responded

Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 30, 2024

Shelby Dilla was so helpful & courteous to me when I had a “service engine light” on my 2024 Ford Escape. She knew exactly what to do & I was on my way in 5 minutes! Great job! ⭐️⭐️⭐️⭐️⭐️ More

by madrosos
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Dilla
Jul 30, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with Shelby and our service team. We're glad to hear we delivered such a great experience!

July 21, 2024

This is the fourth vehicle I have purchased through auto park ford and Sandie has helped me every time. Sandie is the best sales person I have ever dealt with, if you have a question she will take the time More

by grayson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, John Wade
Jul 23, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

July 21, 2024

We have nothing but great things to say about Auto Park Ford in Sturgis, MI. Sandie helped us find the perfect truck for us and scheduled her Saturday to allow us to come visit. She and the rest of the sta More

by ljcwalston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, John Wade
Jul 22, 2024 -

Auto Park Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

July 18, 2024

Rick is always awesome! You can’t get better service anywhere else I have been! More

by KENTPLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
Jul 19, 2024 -

Auto Park Ford responded

Thank you, Kent, for the kind words for Rick and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

July 16, 2024

I had great experience at auto park ford and Sandie was great to work with! More

by bfoote2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
Jul 17, 2024 -

Auto Park Ford responded

Thank you so much for your kind words for Sandie and for taking the time to leave us this wonderful feedback!

July 09, 2024

Great buying experience. Just wish they wouldn’t drill holes on the front bumpers to attach vanity advertising plates. Mine isn’t even secure. I was told it was brought in th More

by missbee7563
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, John Wade, Jesse Branham
Jul 09, 2024 -

Auto Park Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 06, 2024

Gad a great experience with the dealer handle everything in a professional manner thanks for ur service More

by SMIT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandie Owen, Laura Yoder, John Wade, Jesse Branham, Amber Grocock
Jul 08, 2024 -

Auto Park Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Auto Park Ford!

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