
Auto Park Ford
Sturgis, MI
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Service was expidited quickly and things were explained clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. clearly and thoroughly. I was able to get my vehicle into the dealership in a timely manner. More
Extremely poor customer service, communication and after sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was t sale followup. Wouldn't recommend this dealer to anyone!!! Salesman Travis was good and knowledgeable. It took 6 weeks to get my plate, then was the wrong one. Bought it on 5/22 paperwork wasnt sent in until 6/12. Had to call multiple times checking on it. Drove an hour to finally pick it up, and was the wrong one after 6 weeks. Called Brittney from the license bureau and told her it costed me 19.00 and an hour and a half in time to get it straightened out, told me she would get back to me and never heard from her again. Gave John in finance my email for information on extended warranty, never heard from him either. Terrible. Have had no experience with service department, but would never consider going back there for even a keychain. More
Excellent service. Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz Great communication. Great follow-up. Been very very satisfied as customers would highly recommend the biz More
Shelby Dilla was so helpful & courteous to me when I had a “service engine light” on my 2024 Ford Escape. She knew exactly what to do & I was on my way in 5 minutes! Great job! ⭐️⭐️⭐️⭐️⭐️ a “service engine light” on my 2024 Ford Escape. She knew exactly what to do & I was on my way in 5 minutes! Great job! ⭐️⭐️⭐️⭐️⭐️ More

This is the fourth vehicle I have purchased through auto park ford and Sandie has helped me every time. Sandie is the best sales person I have ever dealt with, if you have a question she will take the time park ford and Sandie has helped me every time. Sandie is the best sales person I have ever dealt with, if you have a question she will take the time to give you a proper answer and she has never pushed anything that I wasn’t looking for. I recommend everyone who is looking to buy a new vehicle to go see Sandie. More

We have nothing but great things to say about Auto Park Ford in Sturgis, MI. Sandie helped us find the perfect truck for us and scheduled her Saturday to allow us to come visit. She and the rest of the sta Ford in Sturgis, MI. Sandie helped us find the perfect truck for us and scheduled her Saturday to allow us to come visit. She and the rest of the staff were extremely friendly, genuine, and provided an no-hassle buying experience for us. John was also super friendly. We will definitely tell our friends and family about this dealership and we’ll be back for future automobile needs. Thank You! More

Great buying experience. Just wish they wouldn’t drill holes on the front bumpers to attach vanity advertising plates. Mine isn’t even secure. I was told it was brought in th Just wish they wouldn’t drill holes on the front bumpers to attach vanity advertising plates. Mine isn’t even secure. I was told it was brought in that way but I call xx. No auto owner would drill holes to put a plate where they did but whatevs. Still love my new vehicle and happy with my purchase. More